Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Vtiger is a good portal

What do you like best? I like that everything is extremely accessible from inventory to invoices. It creates ease when going from one place to another within the portal. What do you dislike? I dislike the fact that vTiger has issues when trying to process sometimes or load. What business problems are you solving with the product? What benefits have you realized? It links everything together within the system, we can also personalize everything to our needs.

operation

What do you like best? We can found our customer information and their contract. It makes it easy to track who, what, when, where and why of every conversation held and search so easy. What do you dislike? I think the product needs to add online communication function, can self-service, provide better experience to novice users, the function will be more friendly. What business problems are you solving with the product? What benefits have you realized? We used it how we manage, ...

Vice President

What do you like best? Tracking abilities, employees abilities to input their own data What do you dislike? Lots of configuration issues and time zone issues What business problems are you solving with the product? What benefits have you realized? BD development

Sales Pipeline Blockchain Company

What do you like best? - Many features - Quite good overview for the entire sales pipeline What do you dislike? - Refreshing of data is not as easy - Sometimes overview of different paramenters within an pursuit is hard to spot What business problems are you solving with the product? What benefits have you realized? Coordinating our sales pipeline for the entire company based on input

It works

What do you like best? Working as a senior sysadmin in the big company, which has several offices all over the world, I can see the importance for us to effectively coordinate the teamwork and develop a unified approach to our customers. Bpm’online helped us to automate our core processes and align marketing, sales and service on a single platform. Our network team is happy with the system, they are able to manage end-to-end ticket cycle and communication with the customers via ...

Vtiger meets all our needs

What do you like best? I find Vtiger intuitive and easy to use. Possible to customize and Vtiger support team is quite prompt helpful towards issues we face. We have been able to do some amount of customization based on our business needs. What do you dislike? One challenge we faced was dumping all our marketing contact database and then keeping it separate from lead and opportunity contacts Recommendations to others considering the product Vtiger is good product. Easy to use and ...

Most Underrated CRM

What do you like best? The best thing about this CRM, besides it being a mature product with years of daily improvement, is the dedication of the support team. We used to use a competitor CRM, in fact the biggest CRM out there, and they pale in comparison to VTiger in all aspects. You'd spend an arm and a leg on a monthly basis before you can even get close to what VTiger offers. The bottomline is VTiger has all the features that you'll need out of the box. If there is any customization ...

Extremely satisfying

What do you like best? Customer Support New upgrades Customization What do you dislike? some minor issues taking long time to resolve. but still we get customer support whenever needed so its not really inconvenient. What business problems are you solving with the product? What benefits have you realized? Everything related to storing data in one place and communicating with customers in a better formulated time-frame. Benefits: no customer email missed after we started ...

Like a fine wine, vTiger just get's better each year!

What do you like best? If you need to do it, vTiger has the option. This CRM has been improved to address the needs of many industries. We use vTiger for research and sales and marketing. What do you dislike? My only complaint is that I sometimes need to ask the very polite support staff to "say it again" due to the accent from India. I have never had a single time when I could not get my question answered and they all speak English very well. They just are incredibly smart and talk ...

powerful tool in sales process

What do you like best? All customer data is in one platform.different steps in sales process are in one platform in terms of different tools.Anyone can access the related information.workflow.We can generate reports as per our requirement.Activity reminders.Email campaigns. What do you dislike? limitation while exporting quotation data in excel.we can not send emails to two peoples.In mobile app there are some limitations. Recommendations to others considering the product easy to ...