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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in June 2026: User Ratings, Pros & Cons

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4.3

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Spotsaas Editor’s POV

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 201-210 out of 399

A

Anonymous

03/06/19

4 out of 5

PErfect plataform to use

What do you like best? It is a very functional page, it helps me follow up the work activities of the company, I can archive and see files. I am very satisfied with this platform. What do you dislike? There's not much to dislike since i'm very satisfied with the results Recommendations to others considering the product none What business problems are you solving with the product? What benefits have you realized? It helps me and all my team connect and see the activities of the ...

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A

Anonymous

03/06/19

2.5 out of 5

Vice President

What do you like best? Tracking abilities, employees abilities to input their own data What do you dislike? Lots of configuration issues and time zone issues What business problems are you solving with the product? What benefits have you realized? BD development

A

Anonymous

03/06/19

2.5 out of 5

Sales Pipeline Blockchain Company

What do you like best? - Many features - Quite good overview for the entire sales pipeline What do you dislike? - Refreshing of data is not as easy - Sometimes overview of different paramenters within an pursuit is hard to spot What business problems are you solving with the product? What benefits have you realized? Coordinating our sales pipeline for the entire company based on input

A

Anonymous

03/06/19

2.5 out of 5

It works

What do you like best? Working as a senior sysadmin in the big company, which has several offices all over the world, I can see the importance for us to effectively coordinate the teamwork and develop a unified approach to our customers. Bpm’online helped us to automate our core processes and align marketing, sales and service on a single platform. Our network team is happy with the system, they are able to manage end-to-end ticket cycle and communication with the customers via ...

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A

Anonymous

03/06/19

2.5 out of 5

operation

What do you like best? We can found our customer information and their contract. It makes it easy to track who, what, when, where and why of every conversation held and search so easy. What do you dislike? I think the product needs to add online communication function, can self-service, provide better experience to novice users, the function will be more friendly. What business problems are you solving with the product? What benefits have you realized? We used it how we manage, ...

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A

Anonymous

03/06/19

5 out of 5

Great CRM ever

What do you like best? It's really easy to use !! at first you get your tickets in one single page, keep tracking of any updates of your tickets, even the graphics view is really helpful to arrange the tickets and priorities. Of course the project sections help you to keep tracking any tickets related to your projects, estimated days, kickoff are really useful What do you dislike? do you have any android app? it would be great because in that way we can as push notification doesnt ...

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A

Anonymous

03/06/19

5 out of 5

A Complete CRM System

What do you like best? Very intuitive platform and a great team. I really like that you can see who opened the newsletter and how many times that person did it. Every time I had a problem, a technical person was always willing to help in a very short time. What do you dislike? I didn't experienced any unpleasant situation. A lots of e-mails are going into the spam folder, I don't know if this can be improved. What business problems are you solving with the product? What benefits ...

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A

Anonymous

03/06/19

5 out of 5

Awesom CRM

What do you like best? Perfect CRM for our Company and fabulous support team. We liked it too much I am very much satisfied with this product. This CRM is very useful. I like this CRM very much What do you dislike? Nothing. If everything is perfect then there is nothing we dislike So nothing is there for dislike Recommendations to others considering the product Yes , definitely perfect CRM it is . Please go for it What business problems are you solving with the product? ...

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A

Anonymous

03/06/19

3 out of 5

Vtiger is a good portal

What do you like best? I like that everything is extremely accessible from inventory to invoices. It creates ease when going from one place to another within the portal. What do you dislike? I dislike the fact that vTiger has issues when trying to process sometimes or load. What business problems are you solving with the product? What benefits have you realized? It links everything together within the system, we can also personalize everything to our needs.

A

Anonymous

03/06/19

4 out of 5

Excellent Product

What do you like best? The versatility/customizability of Vtiger as a CRM solution. What do you dislike? It could be more user friendly. I recognize this is challenging given the depth, versatility and complexity of the product. However, as a Marketing Manager, sometimes I want to perform simple marketing tasks (such as sending an email campaign and I feel the task flows are more complex than they have to be. Recommendations to others considering the product It's a versatile ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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