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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

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Starts from $12/user/month when yearly, also offers free forever plan

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 201-210 out of 399

03/06/19

4 out of 5

IMG

What do you like best? The software is very user friendly and simple What do you dislike? switching between navigational subgroups could be a bit more streamlined. What business problems are you solving with the product? What benefits have you realized? Inventory control/management

03/06/19

4 out of 5

flexible and organized

What do you like best? ability to customize issues and bugs in the software project as well as easy to use dash board for sales department. What do you dislike? search function requires some work, its not always accurate when looking for issues using keywords. Recommendations to others considering the product Make your dashboard clean and arrange properly What business problems are you solving with the product? What benefits have you realized? Issue tracking, timeline management, ...

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03/06/19

4 out of 5

vTiger Review

What do you like best? User management and logging is good for IT administration What do you dislike? Customer support can sometimes be unhelpful What business problems are you solving with the product? What benefits have you realized? Tracking user activity

03/06/19

4 out of 5

Helpful tool for our day to day business - Couldn't function without it

What do you like best? The ability to compile customer information in a single centralized location What do you dislike? There could be a few more added tools based on individual businesses - maybe an option I'm personally unaware of What business problems are you solving with the product? What benefits have you realized? Specific customer information, comparison quotes, and ease of use between departments

03/06/19

4 out of 5

VTiger for use with multiple product support

What do you like best? Ticket creation and management is streamlined and organized. Customization is robust. We use VTiger to manage 4/5 separate platforms to great effect. Some of the clients cross over into other platforms and it is easy to note. We enjoy Vtiger. What do you dislike? My main problem is with the follow up part of tickets and the actual ticketing board. I would like there to be a few more indicators for where a ticket is at that automatically populates after certain ...

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03/06/19

4 out of 5

Using vTiger everyday

What do you like best? Layout and ease of use. The updates can sometimes change the layout but it's easy to relearn where everything is. Being able to search and look up ticket numbers makes things way easier for our support team's needs. What do you dislike? Sometimes updates occur changing what I'm used to seeing. This can be jarring at first but just takes some time to learn a new layout. Recommendations to others considering the product Lots to learn but worth it. What business ...

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03/06/19

4 out of 5

Excellent Product

What do you like best? The versatility/customizability of Vtiger as a CRM solution. What do you dislike? It could be more user friendly. I recognize this is challenging given the depth, versatility and complexity of the product. However, as a Marketing Manager, sometimes I want to perform simple marketing tasks (such as sending an email campaign and I feel the task flows are more complex than they have to be. Recommendations to others considering the product It's a versatile ...

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03/06/19

4 out of 5

PErfect plataform to use

What do you like best? It is a very functional page, it helps me follow up the work activities of the company, I can archive and see files. I am very satisfied with this platform. What do you dislike? There's not much to dislike since i'm very satisfied with the results Recommendations to others considering the product none What business problems are you solving with the product? What benefits have you realized? It helps me and all my team connect and see the activities of the ...

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03/06/19

4 out of 5

Used vTiger for years and highly recommend

What do you like best? The complete CRM package that vTiger provides, from document management to invoicing to sales leads management is awesome. A great product for business. What do you dislike? Some of the navigation is a bit difficult but overall not bad. Recommendations to others considering the product vTiger should come as a highly recommended product to use for business CRM purposes. What business problems are you solving with the product? What benefits have you realized? ...

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03/06/19

4 out of 5

Solid CRM platform

What do you like best? User friendly, good dashboard, versatile data housing, nice apps plus CRM What do you dislike? Reporting configuration could use easier user config. What business problems are you solving with the product? What benefits have you realized? Multi user access, client tracking and clean contact records.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].