Vtiger Reviews in May 2025: User Ratings, Pros & Cons

A Complete CRM System

What do you like best? Very intuitive platform and a great team. I really like that you can see who opened the newsletter and how many times that person did it. Every time I had a problem, a technical person was always willing to help in a very short time. What do you dislike? I didn't experienced any unpleasant situation. A lots of e-mails are going into the spam folder, I don't know if this can be improved. What business problems are you solving with the product? What benefits ...

Great CRM Platform

What do you like best? What I liked best about V-Tiger is the fact that there are stages on each job. For example, having an opportunity helped a ton with the project tracking process. What do you dislike? I disliked the fact that it didn't sync with QB. Recommendations to others considering the product The switch is worth it. What business problems are you solving with the product? What benefits have you realized? We're solving the problem of efficiently tracking these jobs from ...

Very good

What do you like best? Being in the sales department I like how everything was all together. I like how it can calculate my sales insight and I like that I am able to see them all one by one. I also like the ALERTS and how it breaks it down , what needs attention What do you dislike? That i have to use zoiper to make calls, I would prefer having an inside burn phone or something that I didnt have to switch to use the phone Recommendations to others considering the product Easy to ...

Vtiger is highly customizable

What do you like best? This product is amazingly customizable and flexible to meet any organization's business needs. I love that it's all web-based. The tech support portal and chat can be easily integrated with my company website, which is huge for us. It helps us avoid the unnecessary expense of hiring a web design company. What do you dislike? What I like best about Vtiger is also what I disklike... because it is highly customizable, it can get very complex to set up forms and ...

flexibility

What do you like best? Support is quite quick to answer and help with any question What do you dislike? once we had critical programming error which was not our fault, however they make backups and later solved the problem accordingly. What business problems are you solving with the product? What benefits have you realized? control of stock

Awesome tool for organizing

What do you like best? The ease ability to have all the information i need neatly laid out and easy to find What do you dislike? could be a bit more vibrant with colors and graphics What business problems are you solving with the product? What benefits have you realized? Keeping contacts & notes related to them organized. Communication and notes are always a major factor

VTiger Survey

What do you like best? The possiblities of VTiger are endless. I like the fact that you can diversify almost any project into endless subdivisions. You can add so much info to a project or case that it is almost never necessary to reference anything else. What do you dislike? I don't like how sometimes the servers get over crowded and then takes some time to log on. What business problems are you solving with the product? What benefits have you realized? VTiger has the ability to ...

Good System, but may need a few upgrads

What do you like best? I like how easily I can add accounts and leads to the system. What do you dislike? I do not like that there is not an option to switch an account back to a lead if they become inactive. Instead you have to delete them as an account and make a whole new lead profile for them. The email services is also not user friendly, so it takes a lot of practice and learning to actually use. What business problems are you solving with the product? What benefits have you ...

Very functional and user friendly

What do you like best? It's an intuitive tool, and the help center is great. Endless options to what you can do with or add to the features. What do you dislike? Fair amount of documentation but more would be great. Client Service and chat are very quick and reliable. What business problems are you solving with the product? What benefits have you realized? We are able to get a better view of our efforts and follow-up. The CRM helps with specific reporting too.

Vtiger All-In-One Proffesional

What do you like best? The best functionality in my opinion is the transparency throughout the system. Any module used, as example Projects, Cases or Sales relates back to an Organisation/Customer with an easy to use form. I also love the flexibility available in creating custom modules, custom fields and using workflows from creating new records, updating fields or keeping people informed of the actions performed with any of the modules available. What do you dislike? The user ...