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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

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Starts from $12/user/month when yearly, also offers free forever plan

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 181-190 out of 399

03/06/19

5 out of 5

the Vtiger product is GREAT!!

What do you like best? I have found the program to be intuitive and easy to use. Whenever I have had questions, the support team has been extremely responsive and helpful! I've used many different CRM's, and the Vtiger product accomplishes everything I need it to do: Inventory and quoting, reporting, analytics, lead generation and follow up, Opportunity awareness, sales funnel generation and tracking. What do you dislike? I would like to see an "off-line" mode or feature where I can ...

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03/06/19

5 out of 5

A full featured CRM without the nickel and diming of a FORCE!

What do you like best? A complete repository of a customer sales cycle: Leads, Marketing, Contacts, Organizations, Calendar, Pipeline management with workflows you can modify/customize for your specific business needs. There are many more modules to expand into/utilize, but the CRM functionality is exceptional. What do you dislike? I have used Salesforce, SugarCRM, ACT!, GoldMine, and others over the course of my sales career. They all can do the job. It really comes down to how you ...

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03/06/19

5 out of 5

Vtiger has really helped our company's production and documentation of critical information.

What do you like best? I really like how user friendly it is and how optimized it is for a great user experience. It's very easy to find all of the information I need and it's nice having everything in one place. What do you dislike? It would be nice to have a mapping feature. I overall really like it and it has improved the easiness of my workload. What business problems are you solving with the product? What benefits have you realized? It's a great tool to have all of the pricing ...

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03/06/19

5 out of 5

Enterprise CRM

What do you like best? Clean and easy to use User Interface. Fully Featured Platform. Available from absolutely anywhere. What do you dislike? Not much at all really! If I had to say something it would probably be that sometimes it is possible to have too much information in one place. Recommendations to others considering the product Check it out! It's fully featured, functional in all areas and great value for money. What business problems are you solving with the product? What ...

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03/06/19

5 out of 5

User Friendly

What do you like best? It is an amazing software. Very user friendly. Easy to understand. What do you dislike? Nothing to dislike. If we need any kind of help the support team is always available. What business problems are you solving with the product? What benefits have you realized? We are getting accurate results related to our profit and margin. We are able to capture our complete data in one software and it helps in presenting our data in a very attractive way by using the ...

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03/06/19

5 out of 5

One of the better platforms I've used for sales

What do you like best? I love that it is web based and it's very fast and user friendly. I didn't need that much training on it to get familiar with it, What do you dislike? I do not like that you can only filter for one piece of information at a time. Sometimes i find myself in need of additional filters applied at the same time. Recommendations to others considering the product Do it, complete customization capabilities and super easy to use and learn. What business problems ...

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03/06/19

5 out of 5

VTiger for small print and embroidery shop

What do you like best? What I like best is its flexibility and simple use at the end user level. Once the program is set-up, I can use drop down menus to create quotes, orders, POs and invoices quickly. What do you dislike? I wish it was more mobile friendly so I can easily create quotes on my phone and tablet and convert to PDF to e-mail the client for approval. It works great on my laptop, but doesn't convert smoothly to my mobil devices. If I could input new companies, contacts and ...

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03/06/19

5 out of 5

Excellent CRM

What do you like best? The workflows and API's the best. Being able to setup automated tasks and procedures are a god-send. They are intelligent and save a lot of time. What do you dislike? There is nothing I dislike with this CRM. It is fully featured and does everything that is needed, from the lightest of tasks to the heaviest. The only thing I dislike would be my own lack of time to discover all the possibilities with this CRM. Recommendations to others considering the product I ...

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03/06/19

5 out of 5

Great CRM ever

What do you like best? It's really easy to use !! at first you get your tickets in one single page, keep tracking of any updates of your tickets, even the graphics view is really helpful to arrange the tickets and priorities. Of course the project sections help you to keep tracking any tickets related to your projects, estimated days, kickoff are really useful What do you dislike? do you have any android app? it would be great because in that way we can as push notification doesnt ...

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03/06/19

5 out of 5

Awesom CRM

What do you like best? Perfect CRM for our Company and fabulous support team. We liked it too much I am very much satisfied with this product. This CRM is very useful. I like this CRM very much What do you dislike? Nothing. If everything is perfect then there is nothing we dislike So nothing is there for dislike Recommendations to others considering the product Yes , definitely perfect CRM it is . Please go for it What business problems are you solving with the product? ...

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