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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

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Starts from $12/user/month when yearly, also offers free forever plan

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 171-180 out of 399

03/06/19

5 out of 5

Amazing Customized CRM

What do you like best? The Best thing about Vtiger CRM is that you can customize it as per the requirement. There is rarely any downtime or maintenance issue. And the response time of the service team is also very good. There is particularly one feature I would like to add is about the Kanban View, this feature has helped us alot. I would recommend this if anybody wants to set up an organized Sales Process in his organization. Live Chat option available within the CRM is a ...

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03/06/19

5 out of 5

Vtiger the best way to organize your company

What do you like best? I use it for all the organization of the company, since a client need a quote, then we use the next part to crete a sales order, register the equipments, instruments that our storage has, it is incredible, its very funcional, We can organize all wit Vtiger What do you dislike? Nothing. All that has vtiger is very useful. It is very easy to use. What business problems are you solving with the product? What benefits have you realized? We organize the ...

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03/06/19

5 out of 5

Why we use Vtiger

What do you like best? Its price and flexibility. Plus it does so much! What do you dislike? UI isn't as nice as could be, could have a more modern look. Recommendations to others considering the product Check it out, it is very flexible and does a lot. What business problems are you solving with the product? What benefits have you realized? Email marketing, customer CRM, invoicing, order management, lead and opportunity management

03/06/19

5 out of 5

One of the easiest CRM's to use!

What do you like best? I have been using Vtiger for 3 years. I love how easy it is to create templates for marketing and quotes. The report generator is very flexible. I can get daily/weekly/monthly reports on existing opportunities and where they are in the sales funnel. This product does everything we need it to do! What do you dislike? Every once in a while, when creating templates, I get error messages that are cryptic and hard to figure out what they mean. When that happens, the ...

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03/06/19

5 out of 5

It's easy to report and save the data ,user friendly,its remaind everything opportunity and report

What do you like best? Vtiger is User friendly,all the opportunity and reminder its good options and calendar link to our report its good option Finally its best crm ever used before What do you dislike? Till time i am not facing problem,try to give more option What business problems are you solving with the product? What benefits have you realized? Reporting,Order follow up,and order processing is very easy and date base management also good its reduced over work and phone call ...

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03/06/19

5 out of 5

Great Way to manage your work

What do you like best? Easy to read, easy to organize, very simple interface What do you dislike? Slow load times on some days. Sometimes difficult to set up new organization tools What business problems are you solving with the product? What benefits have you realized? We solved the issue of losing track of tickets that are outstanding.

03/06/19

5 out of 5

VTiger for manufacturing

What do you like best? Great support. Easy to use. The kanban view is great for executives. What do you dislike? No real negatives. Straightforward to use. Recommendations to others considering the product Do a trial. What business problems are you solving with the product? What benefits have you realized? Support.

03/06/19

5 out of 5

Excellent CRM tool and Help Desk Tool

What do you like best? The best part is that it has everything in one tool. What do you dislike? They could work on expanding the integrations with other softwares. What business problems are you solving with the product? What benefits have you realized? We solved our CRM needs and TIcketing system in one tool. Without using extra hours with many tools

03/06/19

5 out of 5

I use this app and i was very satisfied with it

What do you like best? i like the possibility of having a platform where i can write everything to be able to remember the best What do you dislike? for my personal experience there is nothing that i would change What business problems are you solving with the product? What benefits have you realized? thanks to vtiger i can not forget the details of each customer and work more easily

03/06/19

5 out of 5

Great experience

What do you like best? The possibility to connects products, clients, contacts and you can always change for your best convenience all the tabs. I like also the possibility to create presentations of our products to send to our clients in a really easy way. What do you dislike? I don't think I have something that I dislike, because right now for us this program is a big help. We are still improving all the system for our benefit. It's really helpful the possibility to change many ...

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