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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in June 2026: User Ratings, Pros & Cons

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4.3

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Spotsaas Editor’s POV

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 151-160 out of 399

A

Anonymous

03/11/19

4.5 out of 5

Great CRM

What do you like best? Functional, Usable, is very easy to set tasks and events. Updates fast. Great crm. comments and the calendar are very good. What do you dislike? I wish the calendar was better. I also want to have alerts from when I have tasks/events scheduled Recommendations to others considering the product Use it What business problems are you solving with the product? What benefits have you realized? It helps manage my daily sales, my monthly sales and track my customers

A

Anonymous

03/08/19

5 out of 5

One place to organize prospects and daily work.

What do you like best? The V-tiger is excellent instrument to schedule the business visit in calendar which helps in turn to track the past meetings. The dashboard makes it so easy to view the status of the business prospects with the stages. What do you dislike? The location logging section is not accurate. As we try to complete our meetings on the basis of location it shows little incorrect location. Recommendations to others considering the product Vtiger gives all the ...

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A

Anonymous

03/08/19

5 out of 5

Conveninent and very useful

What do you like best? The vtiger is very easy to use also from service point of view i can generate all the visit reports at once for a week or month. Also it was very easy to see the day to day activity of our engineers and as they describe at the end of the day report. Also it was easy to generate service contract for the customers and keep a track of it. Like when it is likely to expiry and got the notification from vtiger about the renewal of the same. What do you dislike? ...

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A

Anonymous

03/08/19

4.5 out of 5

Vtiger has organized our sales and project departments in a great way

What do you like best? It has given me visibility over my company, and where every client is in their sales process. What do you dislike? It has been hard to connect with other services that we use to manage the business. What business problems are you solving with the product? What benefits have you realized? Previously, we would lose many clients due to not following up, or simply forgetting where they were in the process. Now, we sometimes close clients after many months, just ...

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A

Anonymous

03/08/19

3.5 out of 5

User friendly

What do you like best? the best is the easiness of creating contacts, opportunities, adding or editing What do you dislike? I really dislike a lot that some of the features of vtiger are not easy to use for people without IT background. All these mapping, etc. We had errors in areas where leads could not be converted to contact without losing few fields. It is not easy to understand how to correct it. Support just sends you the link "how to.." and gives an explanation using IT terms ...

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A

Anonymous

03/07/19

4 out of 5

Really has almost everything we need

What do you like best? The organization and layout of the CRM System What do you dislike? It doesn't integrate into QB Desktop as well as I want. It has minimal integrations but its the best out there right now for my needs. What business problems are you solving with the product? What benefits have you realized? CRM system and sales tracking. Having everything in 1 place allows for less to fall through the cracks which can be a lot when you are a small business.

A

Anonymous

03/07/19

4.5 out of 5

Vtiger CRM

What do you like best? How easy it is to create and customize reports and display them onto the relevant Dashboards What do you dislike? Vtiger is slow in the mornings from 8am in the morning. Rep Recommendations to others considering the product This CRM is really an ALL in One solution. What business problems are you solving with the product? What benefits have you realized? Helps us with KPA's

A

Anonymous

03/07/19

3.5 out of 5

A efficient way to manage work, and my productivity through out the day

What do you like best? It's an extremely versatile system that allows you to see your productivity as no other crms does. A efficient way to manage work, and my productivity through out the day What do you dislike? that it hitches around 8:15 AM GMT every day Recommendations to others considering the product If you want an easy and efficient way to manage your business tasks from day to day, its ticketing system is easy to use and customizable as per your own special needs. ...

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A

Anonymous

03/07/19

3 out of 5

Functional but could use improvements

What do you like best? I like the look and feel, most of the time it is quick, and once you grasp the structure you can move around fairly quickly. What do you dislike? The support. There is none. Most support documentation is for a different implementation that is paid. The E-Mailing system is fairly complex, we didn't implement the entire system to realize its full potential but it did appear a little clunky. Didn't seem welcoming enough to even give it a chance. On that note, when ...

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A

Anonymous

03/07/19

5 out of 5

Organized planner

What do you like best? The activities linked with opportunities which enables us to effective followup .. The customized report generation . Well synchronised calendar module What do you dislike? Earlier , while filling my calendar entries , in selecting the contact person of the particular organization to complete by calendar entry , sometimes the contact list of all customer displayed instead of contact added in particular organization , Now , problem is resolved with the help ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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