Advanced AI-driven speech analytics for ultimate efficiency.
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Voyc offers custom pricing plan
Voyc has garnered positive feedback over the past 12 months, with users praising its customer-centric approach and user-friendly interface. The software's ability to streamline call monitoring processes and provide valuable insights has proven to be a key strength for many users. Additionally, the platform's customizable scripting and alert features have been ...Read more
Customer-centric approach, willingness to go the extra mile for clients.
User-friendly interface, simple script building, and accurate call grading.
Supportive team that listens to customer feedback and continuously improves the offering.
Exceptional accessibility for call monitoring and coaching, with real-time call transcript access.
Need for improvements in call organization (e.g., sorting calls into folders).
Inaccuracies in transcript, occasional system slowness, and limited feature development speed.
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AU
Anonymous User
12/05/21
"Voyc makes it easier for me to work"
What do you like best about Voyc? My call center runs smoother and has turned into a streamline of services and product help line What do you dislike about Voyc? I wish I had more administrative features What problems is Voyc solving and how is that benefiting you? I've been able to link 3 of my call centers together to make wait times shorter
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