Voxbone Reviews in June 2026: User Ratings, Pros & Cons

Satisfied

What do you like best? Good Coverage for local numbers and stability What do you dislike? The website is not mobile friendly. (The screenshot at the end of the survey is a good example) What problems are you solving with the product? What benefits have you realized? With voxbone we can use local phone numbers in several countries Response from Hayley Rodgers of Voxbone edit Thank you for taking the time to leave your review! We’re glad that you’re happy with our coverage, ...

Greate service and growing areas coverage

What do you like best? The quick promt adn the business logic of James (Our account manager). What do you dislike? As a person who manage the communication with you , Sometimes your Zendesk email system send the same email several times. What problems are you solving with the product? What benefits have you realized? World wide numbers coverage help's our customers to play in the global stage while staying local. Response from Hayley Rodgers of Voxbone edit Thank you for ...

Voxbone good Access numbers vendor

What do you like best? Very good portal, easy to use full of features. It allows tests to be performed to review metrics and billinginformation. What do you dislike? Almost all the configuration must be done by customer and support from Voxbone must be explicitly asked for. Procedure for asking numbers where letter is needed is cumbersome. What problems are you solving with the product? What benefits have you realized? Access from countries arround the world, both geographical a ...

Great service and support

What do you like best? Service is outstanding, products continue to improve. What do you dislike? The number of account managers we have been through in a short period of time. Things have stabilized, so again happy with support. Recommendations to others considering the product: If you are looking for coverage and service, Voxbone delivers. What problems are you solving with the product? What benefits have you realized? Our customers required International Toll Free and ...

Good experience overall and excited for the new features

What do you like best? The flexibility of managing the numbers and how quickly the changes can be made. It helps our business a lot. It really helps myself provide support to the customers and return great service to our customers that use our platform using your numbers. I really had a great conversation with Beth Lucas our new account representative, and she went into great details about the company and the future progression of their network. That was a very promising meeting that we ...

Very high quality global coverage DID and SIP Trunking provider

What do you like best? Very high quality and reliable service. We're yet to experience an outage incident or a relevant voice MOS degradation. Broad DID coverage for mobile and landline in most countries. Versatile and scalable SIP Trunking. The API allows us to automate most provision tasks, ans it's coverage is growing fast. What do you dislike? API still doesn't cover everything, but it's getting there. Price is not the cheapest, but price/quality ratio is top notch. ...

Efficient Global Communication

What do you like best? Voxbone is an excellent communications service provider and easily assists us with conferencing and contact centres to send and receive phone calls, text, messages and faxes between our clients. This allows us to improve connections between us and our clients as we can contact customers internationally without DIDs, through their self-service portal. It saves us a lot of time and it's a great solution for global communication. What do you dislike? The ...

Great Call quality

What do you like best? Quality of the calls through Voxbone are clear and stable. Love this! Local and international sharing is solid and reliable. What do you dislike? Can be unavailable in some countries which can have an impact on our business What problems are you solving with the product? What benefits have you realized? Being able to have a reliable VoIP solution for business solves the problem with telecommuting and communicating with our clients. Response from Hayley ...

Good system, robust and scalable - Unflexible pricing

What do you like best? The system is scalable, versatile and can support high loads. Their API is robust, the documentation detailed, they offer coverage where competitors can't. Portability where competitors cant. What do you dislike? Their pricing is not flexible, they fight to keep their pricing tiers and seem non-understanding to the needs of a startup. I have tried to negotiate with them many times to get "help" to scale and there was no flexibility whatsoever, the same happened ...

Excellent VoIP service

What do you like best? Skype integration, very reliable service and great customer support. What do you dislike? Other providers are offering cheaper SIP trunks which suit most local small to medium businesses. What problems are you solving with the product? What benefits have you realized? We used Voxbone DIDs with Microsoft Lync (now Skype for Business) in the past.