Vonage Business Reviews in June 2026: User Ratings, Pros & Cons

Happy customer

I have used Vonage for almost 2 years now, so far so good. I really like that they assign the personal consultant to the customers. My consultant is Gilbert Hebbert, he is very knowledgeable and helpful, for whatever problem I have, I can always contact him. It is personal connection to me for this feature, because they already know who you are.

winston bermudus is very knowledgeable

Very patient he got us up in running quickly

Gilbert Hebbert was extremely helpful…

Gilbert Hebbert was extremely helpful and helped me every step of the way. He is very knowledgeable and knows what he is talking about..

Great service José Great service and…

Great service José Great service and attention from Mr José Bermudez! He was super attentive to me, because I don't speak English very well! He had a special affection, and worked hard to help me, understand and answer me, even speaking a little Portuguese! Congratulations José, you make a difference in customer service! keep it up! thank you very much from the heart!

Gerald the professional customer service man

Gerald was very helpful and patient. Well informed about the your service and very professional and friendly

Very punctual and helpful with the…

Very punctual and helpful with the options available at Vonage saving me money

Returned call by sales staff, Fast and Great guy!

Had a question about caller ID, Gilbert H. was great, Called me back right away and put me in contact with the right Group.

Carcache, Wendell

Carcache, Wendell did a great job getting me back up and running in a timely manner

My rep Jose Bermudez provided Excellent…

My rep Jose Bermudez provided Excellent Customer Service! Very informative and helpful

Great value at an affordable price.

Gerald was extremely helpful with helping me to choose the right set-up for my needs. He explained the process at each step and helped ensure I was getting great value from my Vonage set-up.