8.4
Spot Score
Streamline your drop shipping with powerful ecommerce software.
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Starts from $26.10/Month when Billed Yearly
Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its user-friendly interface and simple setup process make it an attractive solution for entrepreneurs with limited technical expertise. Volusion also provides a suite of features, ...Read more
Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.
Offers customizable templates to quickly create aesthetically pleasing websites.
Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.
Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).
Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.
Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.
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D
David Z
07/08/19
Awesome Technical Support
What do you like best? Volusion technical support is awesome. No matter what the problem is they will help you solve it no matter how long it takes. What do you dislike? I don't like the fact that they took away phone support from all packages except the most expensive plan at $299 a month. Most small business like mine can not afford that plan so we are stuck with message support. Which mean being at you computer until they answer you or you will get a message with a way to fix ...
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07/08/19
Awesome Technical Support
What do you like best? Volusion technical support is awesome. No matter what the problem is they will help you solve it no matter how long it takes. What do you dislike? I don't like the fact that they took away phone support from all packages except the most expensive plan at $299 a month. Most small business like mine can not afford that plan so we are stuck with message support. Which mean being at you computer until they answer you or you will get a message with a way to fix ...
Read more
06/27/19
Volusion a quality tool.
What do you like best? I like volusion since it allows me to create a virtual store, without needing to have a professional knowledge on the subject, I like more to give me the necessary tools to manage it, the best thing is that I can enter from any device to give me a greater comfort to the run. What do you dislike? I do not dislike anything about the interface, I have benefited a lot from it and it seems complete. Recommendations to others considering the product: I ...
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noe rios
06/05/19
GREAT TEAM
Volusion team help me to go in the right direction! thanks!
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Marjorie Katz
06/05/19
Functions to add products
Functions to add products, descriptions, datasheets are not intuitive. Unless you are a professional website designer, I have found Volusion very difficult to use. Getting technical help has to be scheduled, although I think that has improved lately. I use Weebly for another application, and it is much easier to use and easy to get quick technical help. When we switched to Volusion (by importing data from a prior website platform), I ordered one of their new templates which cost about $500 ...
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Neil Kauffman
05/08/19
The Worst for SEO
There are many technical limitations to the SEO features of Volusion.1. They charge $20 extra per month for SSL, SSL is necessary if you accept payment on your site and SSL helps with SEO.2. They add "_s/123.htm" to every category page. It looks bad and you cannot remove it.3. There is no category hierarchy in the URL. This is terrible for SEO.An example of #3: You would expect in a subcategory for the parent category to display in the URL. You should see ...
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Jack Hodgkins
04/22/19
Customer Support has been very spotty due to availability
Customer Support has been very difficult to reach. Good once I get through, but way too much trouble. The system used to offer call backs. Now the menus do not work well and random disconnects are common.
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Matthew Fontaine
04/16/19
Always an awesome experience!
Always an awesome experience!
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Marc Vasquez
04/10/19
Used Volusion for over 10 years and…
Used Volusion for over 10 years and watched it decline year after year..Our eCom business started growing rapidly and Volusion did not, or was not, willing to keep up and grow with us. Their leadership has NO idea what the customers actually want, regardless of how many surveys and polls they send out. Features are dated, code is very badly held together with glue and rubberbands. When they moved from Rackspace to Google, we had a call with Google regarding sitespeed and improving our page ...
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AN
Alison North
04/10/19
We've had a site with Volusion for the…
We've had a site with Volusion for the last 6 years. In all honesty, the platform is quite clunky, but it is possible to develop a decent website on it. My problem with Volusion is that they are not transparent with their costs and billing. We were on their business package (not cheap) and pretty soon we had a decent amount of traffic to our site - before we knew it, the website costs were through the roof as we were then being billed for additional bandwidth - the potential for these ...
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