Volusion Reviews in June 2026: User Ratings, Pros & Cons

It is a pleasure to work with Volusion

PROS & CONS What are the best aspects of this product? When you run a Volusion website, everything is smooth. You get a platform that can be installed easily, an intuitive interface, and best of all a supportive customer service to keep you on the right track. I dealt with different CSRs, and none of them failed to respond my questions. Additionally, I never waited too long for it, and in case something else turned out in the meantime, I just used asked them to call me back...which they ...

Why would you waste your time and money?

What do you like best? Access to the database to use SQL for custom report writing. What do you dislike? -The platform is out-of-date -Very few external integrations since they do not have a true API -AMAZON doesn't work -EBAY doesn't work -Very little control of design other than templates -NO B2B features -Customer Service is AWFUL! Recommendations to others considering the product They haven’t updated their platform in 4 years. When they did finally release a ...

Easy to use even for newbies

What do you like best? I like the headings and the fact that important messages will pop up (or warnings about outages What do you dislike? Doesn't save carts easily, I don't know how to fix what I don't like What business problems are you solving with the product? What benefits have you realized? selling vegetarian jerky!

Great software for online store

What do you like best? Simple layout and easy to use. The help section is also great and very easy to follow. What do you dislike? The pop up messages are pretty annoying. When adding pictures for products it sometimes glitches and will add a completely different picture. What business problems are you solving with the product? What benefits have you realized? It provides an easy solution for a business to get an online store up and running fast and allows for multiple people to ...

Great Service and easy to use

What do you like best? The website back end provides a lot of customization to the website. Support is quick to respond and very knowledgeable. What do you dislike? The API is very limited. There is a lot more that could be done, but due to the fact that you could only access the products and orders tables, where there are over a dozen other tables, really makes any program designed to interact with the website limited. What business problems are you solving with the product? What ...

Awful company - avoid go elsewhere and hear direct from customers who have been with them for years

What do you like best? I would give a 0 star but not the facility. I have been with Volusion for 5 years, constantly they have fallen behind other providers and not done anything to help bring stores up to what is expected in todays ecommerce world Recently I was informed by customers no payments were going through. I queried with Volusion and was told there was an integration issue with them and Sagepay. No timescale provided I thought it would be a week max which would have been ...

Volusion Customer Log-in and Password Retrieval Issues Cost me $20,000.00 This Summer.

What do you like best? Because of the horrible experience that I had with customer complaints over logins I really can't see beyond to tell you anything that I "like best". The rest of it is adequate - I think my site looks good - but there isn't anything that I am really thrilled about over the previous Joomla/Cart 32 site that I had. Most of the "bells and whistles" that made me sign up for it are not really up to par. Abandoned cart and customer review emails don't let you edit subject ...

Volusion Review

What do you like best? Volusion keeps a good track of customer information housed in the Volusion cart. We enjoy having all of our contact info. accessible anytime anywhere by logging into Volusion. What do you dislike? We often have Volusion issues where some Orders from the cart won't map over via API. Randomly we've have "Volusion" down over the past year. Recommendations to others considering the product Be sure to have a support connection established for when things go wrong. ...

Build an e-commerce website with Volusion

What do you like best? With it's easy to use interface, it is very easy to get started building an e-commerce website with Volusion. Menu items are intuitive and easy to navigate. Useful knowledge articles are available when you get stuck. What do you dislike? Should have a better integration to ebay. The interface to select items to list on ebay could be further improved. For a large client who has thousands of products, having to go through each product or product category to select ...

Hosting and optimization of our website with ease

What do you like best? Volusion's dashboard is extremely user friendly. Coming to this new company who uses Volusion to host the website has been such a breeze to learn how to optimize and manage our website. What do you dislike? It is a bit pricey for the amount of data we get per month. What business problems are you solving with the product? What benefits have you realized? Hosting our website has been super easy with Volusion. The dashboard and management admin. system is ...