8.4
Spot Score
Volusion Reviews in June 2026: User Ratings, Pros & Cons
Streamline your drop shipping with powerful ecommerce software.
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Volusion Reviews & Ratings
Spotsaas Editor’s POV
Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its user-friendly interface and simple setup process make it an attractive solution for entrepreneurs with limited technical expertise. Volusion also provides a suite of features, ...Read more
Volusion pros and cons
Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.
Offers customizable templates to quickly create aesthetically pleasing websites.
Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.
Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).
Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.
Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.
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Showing 181-190 out of 242
C
Cherie-Ann
01/29/18
Top notch platform for small business
After spending a great deal of time shopping around, I decided to go with the Volusion platform because of their modern, clean templates and self proclaimed excellent support. I am so glad I did, as these guys have been brilliant! Excitedly nearly about to launch my new site 😄Thanks so much for everything Volusion - genuinely fantastic.Cherie-AnnINDIRA ORGANICS
D
DavidM
01/29/18
Limited Integrations & Have Not Innovated Like Other Platforms
Longtime customer and the title says it all. We are in the process of finding a new store.
S
Sarah
01/29/18
Too many people involved
Too many people involved, it's overwhelming for the inexperience web builder. They nickel and dime you for design services that should be pretty simple, but purposely don't put adequate specs so when you attempt to design it yourself, it doesn't come out right. Only 1 revision allowed, 1 phone call. We opened an account early November, it is now end of January and my site is still not up. I am using Volusion as my merchant, of which they will profit from. If my site is not up, they don't ...
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T
Tom
01/29/18
Support is not responsive/Very poor communication
Support is not responding to us. We have problems with our storefront, I have a ticket with Volusion since Friday, I followed up again today, and I reached out through the chat portal, and no one is responding. It has been 4 days since our store has not been working properly, and we are ready to look at other vendors if this is the level of service that we can expect.
D
Dave
01/29/18
I enjoy the control over my site that …
I enjoy the control over my site that comes with partnering with Volusion!
R
Rob
01/29/18
We Muddle On Reasonably Well
It's just complicated. Everything is complicated and has to be done in a particular manner. The developers aren't really concerned with the end user so it's up to us to learn their terminology and logic paths. Then, after time goes by, correcting things for them becomes a monumental task, so they just add on to the less-than-intuitive ways of doing things. I can't blame them for that and it's pretty much the same with any host that provides a shopping cart. Keeping up the store is just so ...
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W
William
01/29/18
Great job
While I have used Volusion with another company to my satisfaction this was a new venture. We had a few challenges at the outset but it was not the fault of Volusion and the support team jumped on the case helping us resolve the issues...with a smile on their face.
JF
John Furlong
01/29/18
Good solid choice of shopping cart.
Good solid choice of shopping cart.Not as configurable as some, but more functionality built in right out of the box.
M
Michael
01/29/18
the sales person indicated that it was …
the sales person indicated that it was a one price solution and we reviewed my current website and he gave me a quote.then when i went to set up i found that everything that i needed was an additional charge.hated it to be honest you should refund the set up payment that i made for you.
R
Ray
01/29/18
Chat support is slow.
Chat support is slow.Getting fairly technical tech support is tough.SSL certificate issues are a worry.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].