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8.4

Spot Score

Volusion - Drop Shipping Software

Volusion Reviews in June 2026: User Ratings, Pros & Cons

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3.4

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Volusion Reviews & Ratings

3.4

Good

Based on 477 ratings & 242 reviews

Rating Distribution

Excellent

(99)

Very Good

(61)

Good

(30)

Poor

(21)

Terible

(31)

Spotsaas Editor’s POV

Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its user-friendly interface and simple setup process make it an attractive solution for entrepreneurs with limited technical expertise. Volusion also provides a suite of features, ...Read more

Volusion pros and cons

  • Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.

  • Offers customizable templates to quickly create aesthetically pleasing websites.

  • Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.

  • Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).

  • Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.

  • Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.

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Showing 171-180 out of 242

T

Tamara

02/01/18

5 out of 5

Volusion helped to make building my website easier

Volusion helped to make the complexities of an online business more simplistic. Representatives were able to help me develop and build my website with ease. I would definitely recommend Volusion.

A

Axel

01/31/18

5 out of 5

Great service with stellar support once …

Great service with stellar support once you're on a premium or pro plan.

A

anonymous

01/31/18

4 out of 5

excellent customer service

the excellent customer service has made my choice to go with Volusion so worth it. however some assistants on the live chat were not that helpful in assisting with some technical issues. other than that, great platform to grow and manage an online store.

U

User

01/31/18

2 out of 5

Cart contents are lost between sessions

Not a great platform. My biggest gripe is that my customers cannot keep the contents in their shopping cart between sessions, or across devices. We sell wholesale and our buyers fill their carts over time and then check out. This is a real deal breaker for us. We're in the process of converting to Shopify.

R

Rachel

01/31/18

5 out of 5

Great customer support

Great customer support! Calling or chatting online, they're fast to respond and very patient with their clients.

PB

Plumbers Best Supply

01/30/18

4 out of 5

Volusion Store

Good product, decent customer service. Understand not all Store scenarios will fit in a standard product, but most are covered, They do take customer feedback for feature updates to help bring better content in the future. Not a five star as they are still working at bringing some of their features up to date to better stay in line with today's world and it just takes time but they are getting there.

M

Malcolm

01/30/18

4 out of 5

Good service and staff really helpful …

Good service and staff really helpful no matter what the problem. Sadly they dropped their Chat line for dealing with queries.

LC

L. Cochran

01/30/18

4 out of 5

Overall a Strong Ecom Platform

Overall a strong ecom platform providing almost-always perfect transactions. UI is intuitive and quick. Improvements to the system are frequent and generally positive, although sometimes not completely thought out - resulting in system errors that are frustrating for "shop owners" whose businesses rely on the platform.Hosting and uptime are great. Live CS support is available with Volusion, which is also helpful.

D

Dawn

01/30/18

3 out of 5

Things in Volusion are harder than they …

Things in Volusion are harder than they should be about 80% of the time. Don't get me wrong you can still get the job done, but there always seems to be a easier way more apparent than the way that it actually needs to be done in Volusion.

M

Mark

01/30/18

4 out of 5

The Volusion product is very easy to …

The Volusion product is very easy to operate once the site is set up. Technical support is not often readily available, although staff is very helpful once contact is established. Pricing for additional services (seo, design, etc.) is high. Third party companies will do the same work for 1/3 of the cost.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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