8.4
Spot Score
Volusion Reviews in June 2026: User Ratings, Pros & Cons
Streamline your drop shipping with powerful ecommerce software.
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Starts from $26.10 / Month when Billed Yearly
Volusion Reviews & Ratings
Spotsaas Editor’s POV
Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its user-friendly interface and simple setup process make it an attractive solution for entrepreneurs with limited technical expertise. Volusion also provides a suite of features, ...Read more
Volusion pros and cons
Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.
Offers customizable templates to quickly create aesthetically pleasing websites.
Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.
Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).
Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.
Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.
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Showing 121-130 out of 242
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Sharon
05/07/18
I love working with the Volusion team
I love working with the Volusion team. Whenever I have an issue they take as much time as is needed to resolve it. They have incredible patience with someone like me who is only mildly savvy about tech stuff and they are so polite!!! I'd give them 15 stars!!!
T
Trudy
05/07/18
Extremely pleased
I have been extremely pleased with the customer service & experience I am having with Volusion employees. They have truly made me feel like we’re a team and they do genuinely care about my success.
AC
Anine Colaire
05/07/18
Volusion has made my website worry free.
I've had an online business for over 16 years and I've been with Volusion for about 6 years. Prior to moving my site to Volusion, I had headache after headache on other platforms. I have over 4,000 products, each with multiple options for colors and sizes and customization. My customers comment on how easy it is to find and order what they want. When a problem arises, I have no trouble reaching Volusion support. The staff is knowledgeable and quick to help. I could not be happier with the ...
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Ann
05/07/18
Since I have found Volusion I have been…
Since I have found Volusion I have been extremely happy with the tech help that they have. Every one has been very helpful and actually acts like they are glad to be able to help and to please get back a hold of them if I ever have a problem. This is very unusual. I have had a website for 10 years before finding volusion and NEVER have I had the tech help like I get from Volusion. Their prices are reasonable. I do have one complaint and that is the charges that you get charged if you go ...
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Nicole Herlihy
05/07/18
Every aspect of Volusion exceeded any…
Every aspect of Volusion exceeded any of my expectations. They are so customer friendly and helpful from the starting of your website all the way to running it. Always eager to help or answer any questions. Extremely happy I chose Volusion to build my website with. Great company!
G
GhostZapper
05/07/18
Simply works and the customer support…
Simply works and the customer support is excellent. My site is very simple and after a long learning process as I am a newbie to this environment it all fell into place one day and now I quickly navigate the site. Highly recommended!
MK
MaryJo Kringas
05/07/18
Excellent tech support. Makes being a small business possible (not easy) but possible.
I have been a Volusion customer since 2009. The technical support at the company has gotten better and better. I love that Volusion does not charge what is called "revenue share" from my website. Volusion offers a solid deal on pricing. The only reason I am not putting in 5 stars is because they keep changing the Admin back office where I enter phone orders and the current version is much less user friendly and efficient than the one 18 months ago.
TI
Thom Inman
05/07/18
Lousy support for even premium level…
Lousy support for even premium level customers. Over ten years it's deteriorated to aweful.
D
Dana
05/07/18
Volusion cannot bcc Trustpilot on the…
Volusion cannot bcc Trustpilot on the shipping/tracking emails sent to customers on our store. They only allow the bcc to happen on an order confirmation. This opens us up to negative reviews for cancelled orders due to using stolen credit cards/fraudulent sales on our site. Now we have to do it manually, which is a pain. I would recommend using a different e-commerce platform that is more user friendly.
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Shereen
05/03/18
Why I have been happy with Volusion
I have read online reviews about different e-commerce platforms. I used to use CubeCart in the very beginning (12 years ago), but then needed to upgrade. After shopping around back in 2013, I discovered Volusion, and what set it apart from the other platforms was the fact that Volusion did NOT charge per order or for a % of sales volume. Volusion charged one flat monthly fee and nothing more. That very much attracted me. I was very pleased when they decided to include the import/export ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].