8.4
Spot Score
Volusion Reviews in June 2026: User Ratings, Pros & Cons
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Volusion Reviews & Ratings
Spotsaas Editor’s POV
Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its user-friendly interface and simple setup process make it an attractive solution for entrepreneurs with limited technical expertise. Volusion also provides a suite of features, ...Read more
Volusion pros and cons
Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.
Offers customizable templates to quickly create aesthetically pleasing websites.
Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.
Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).
Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.
Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.
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Showing 111-120 out of 242
J
Jared
05/07/18
Site looks great runs smoothly had a…
Site looks great runs smoothly had a bit of a bumpy start due to some schedule issues on my part and theirs wish I knew more of what my site can do and how to get to run to is full potential.
J
Jerry
05/07/18
They have been very good making all…
They have been very good making all meeting and answering all our questions. However I can’t find my website doing a web search so I’m sure others can’t and they can’t tell me why.
B
Bradley
05/07/18
Nice website
Nice website, good layouts, lovely employees. I have had a lot of trouble getting taxes and shipping charges to work correctly
FN
Frank North
05/07/18
Volusion for me was a life saver
Volusion for me was a life saver. I had to get my site up and working as soon as possible and they really came through. It could not be any easier to use. Although I have had to use there customer support on several occasions to show me how to set up some unique features or just a couple of general questions. Every Time I was met with someone knowledgeable and friendly.I am very glad I found this site. I would fully recommend it to anyone wanting to setup an online store.
JG
John Gibbs
05/07/18
Very prompt when a call is scheduled
Very prompt when a call is scheduled, very knowledgeable and helpful
J
Jane
05/07/18
Great Customer Service
We have had a very good experience with Volusion. Their support team is knowledgable and friendly and I find that 9 times out of 10, they are able to help me with my issues. The platform is very user-friendly and easy to navigate.
M
Matt
05/07/18
Easy to use
Easy to use. Great support. Lots of integrated features.
A
Anonymous
05/07/18
Works, but definitely has its moments.
What do you like best? Easy to navigate. Reliable for the most part. What do you dislike? Slow processing from page to page and frequent outages What business problems are you solving with the product? What benefits have you realized? Sales and data processing
A
Amy
05/07/18
I am very disappointed that when you…
I am very disappointed that when you try to call that the wait time is so long. When I call I need help right away not in an hour or 2.
J
Jessica
05/07/18
Volusion is clunky and confusing
Volusion is clunky and confusing, with lots of bugs deeply embedded into the user experience. Sometimes it seems like you added a feature, then some update half broke it, but you left the feature in anyway. Things other eCommerce platforms do in a breeze take hours of frustration on Volusion. (Like photo thumbnail resizing and adding images.) I read that the original founders have returned to Volusion, so maybe some of these things will be addressed.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].