8.4
Spot Score
Volusion Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $26.10 / Month when Billed Yearly
Volusion Reviews & Ratings
Spotsaas Editor’s POV
Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its user-friendly interface and simple setup process make it an attractive solution for entrepreneurs with limited technical expertise. Volusion also provides a suite of features, ...Read more
Volusion pros and cons
Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.
Offers customizable templates to quickly create aesthetically pleasing websites.
Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.
Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).
Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.
Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.
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Showing 91-100 out of 242
D
Dave
05/11/18
Platform is outdated,
Platform is outdated,. Reporting convoluted or impossible.Significanttly better SaaS platforns out there.
MS
Mike S.
05/11/18
Volusion provides superior tech help
Volusion provides superior service. Whenever I get stuck they work with me until the problem is solved.
PB
Peter Bochenekj
05/11/18
Everyone I have worked with has been…
Everyone I have worked with has been extremely helpful.
J
Jay
05/11/18
excellent support
excellent support
J
Jim
05/11/18
Processing Fees
Operator offered a service I did not know about to save me money. The process was seamless. Consolidating my expenses is a big plus. Volusion has been very receptive to my needs.
D
David
05/11/18
OUTSTANDING SERVICE
I change my website from WIX to Volusion in September 2018 and have had outstanding technical support no matter which plan you have. Personal, Plus35, Professional or Business plan. Waiting time is minimal and you always have the option for a call back. So far the longest wait I have had has been about 20 minutes day or night. Support personnel go out of there way to correct your issue and will stay on the phone with you till it gets corrected to your sanctification. Keep up the outstanding ...
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J
Joe
05/10/18
Great site
Great site, great personable help
L
Lance
05/08/18
Difficult to handle large amounts of…
Difficult to handle large amounts of products. My store has roughly 30,000. Also, Volusion software only connects to a very limited amount of add-ons, you are constantly having to find and pay for connector services or have a developer custom make one. For example, Volusion doesn’t connect to MailChimp without paying for a connector called Vextras. Gets expensive to run you business the way it should. Volusion doesn’t even connect to Trustpilot, need to hire a developer to make that happen.
H
Hector
05/08/18
Great company but not worth the time/money
Volusion was great when I had them. The themes are nice and the website functions well. The major issue I had was that I needed assistance with EVERYTHING. The platform just requires too much backend knowledge and without it, you can't do anything on your own. I would have to make a list of things I need done and call customer support (again, great customer service and the people know their stuff) to get them all addressed so I don't have to make 18 different phone calls. It took me almost ...
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S
StarvinMarvin
05/08/18
Great ecommerce platform and good…
Great ecommerce platform and good support. The lack of a user forum to share ideas brings it down a star for me. We've been with Volusion for over 10 years with 3 stores and we are happy with the service.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].