8.8
SpotScore
Voiptime Reviews in September 2026: User Ratings, Pros & Cons
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Voiptime Reviews & Ratings
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Spotsaas Editor’s POV
Voiptime Cloud is a call center platform built around intelligent call routing that reduces transfers and shortens wait times. The customizable IVR and two-way CRM integration let agents deliver personalized service without manual handoffs. Reporting and workforce management tools give supervisors visibility into team performance and call patterns. Before ...Read more
Voiptime pros and cons
Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
Easy to use and implement, with quick setup time.
Two-way CRM integration for real-time access to client information during calls.
Facilitates improved communication channels and customer service.
The richness of features may be overwhelming for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 11-13 out of 13
AU
Anonymous User
02/22/19
"Call center software that automates daunting tasks"
What do you like best about Voiptime Cloud? We’ve been using Voiptime for a few months now and we are very satisfied. The feature that we like best is that this software connects agents only with live people. Our sales don’t have to listen to the ringing tone every time they dial a number. They don’t even have to dial actually. Once the campaign is launched, all they do is talk and sell, which is awesome. We also like detailed reporting and timezones features.
VT
Valerie T
02/21/19
"Great software for sales"
What do you like best about Voiptime Cloud? Our sales department has been using Voiptime Cloud for a while now when working with leads. It helps us organize the sales process better because now we have all the necessary information at hand and we can access everything quickly. Also, when you call the lead you’ve already been talking to, you can view a complete history of interactions. Our sales also love client cards and pipeline reporting. And I love the fact that I can oversee their work ...
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MS
Marie S
02/18/19
"The best dialer I’ve ever used!"
What do you like best about Voiptime Cloud? We’ve been using Voiptime Predictive dialer for 6 months already and I’m more than happy with this software! My team now processes massive databases three times faster than they used to. Our sales have jumped exponentially. And now they’ve added FCC compliance feature, which means that we’ll be able to use Predictive dialer to its full potential and not be afraid to violate the law. I’m very satisfied with this software. My only regret is that I ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].