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Vivantio - Service Desk Software

Vivantio Reviews in June 2026: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

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Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more

Vivantio pros and cons

  • User-friendly interface

  • Supports all IT processes

  • Comprehensive reporting system

  • Customizable dashboards

  • Limited integrations with third-party tools

  • Can be overwhelming for new users

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Showing 81-90 out of 282

JA

John Aimer S

07/28/23

5 out of 5

"very convenient to use"

What do you like best about Vivantio? It easy to track concern history of my company What do you dislike about Vivantio?

RL

Rosalyn L

07/28/23

5 out of 5

"Extremely good."

What do you like best about Vivantio? Easy to access information for ticket concern from every department What do you dislike about Vivantio?

AU

Anonymous User

07/28/23

4 out of 5

"Vivantio is Easy to use"

What do you like best about Vivantio? Vivantio is a user friendly, you can easily facilitate schedule request, trade request, tagging correction and etc. I can recommend to my colleague to use this vivantio.

AU

Anonymous User

07/27/23

4.5 out of 5

"user friendly"

What do you like best about Vivantio? it keeps me on track with all of the tiqets with history to backtrack. The software is always smoothly running. What do you dislike about Vivantio?

AU

Anonymous User

07/27/23

4.5 out of 5

"Easy to learn how to use, even for someone who had never used any similar platform"

What do you like best about Vivantio? Visbility for all users - easy to monitor teams work load What do you dislike about Vivantio?

AU

Anonymous User

07/27/23

4.5 out of 5

"Easy to learn how to use, even for someone who had never used any similar platform"

What do you like best about Vivantio? Visbility for all users - easy to monitor teams work load What do you dislike about Vivantio?

JI

Jenalin I

07/27/23

4.5 out of 5

"The software is user friendly and very efficient."

What do you like best about Vivantio? smooth operation and no lagging issue encountered. What do you dislike about Vivantio?

OL

Olivia L

07/27/23

4.5 out of 5

"Personable experience"

What do you like best about Vivantio? My favourite thing about Vivantio is making it personable to our company. Being able to use the custom forms and trigger rules is a huge benefit. Their customer service team is also super helpful when an issue occurs.

JI

Jenalin I

07/27/23

4.5 out of 5

"The software is user friendly and very efficient."

What do you like best about Vivantio? smooth operation and no lagging issue encountered. What do you dislike about Vivantio?

AU

Anonymous User

07/27/23

4.5 out of 5

"user friendly"

What do you like best about Vivantio? it keeps me on track with all of the tiqets with history to backtrack. The software is always smoothly running. What do you dislike about Vivantio?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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