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Vivantio - Service Desk Software

Vivantio Reviews in June 2026: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

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Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more

Vivantio pros and cons

  • User-friendly interface

  • Supports all IT processes

  • Comprehensive reporting system

  • Customizable dashboards

  • Limited integrations with third-party tools

  • Can be overwhelming for new users

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Showing 281-282 out of 282

AU

Anonymous User

01/06/16

4 out of 5

"Great ticketing system. Very customizable with lots of great features."

What do you like best about Vivantio? Vivadesk is very user friendly. Menus are easy to use. I found the saved searches very useful on last few months. What do you dislike about Vivantio?

AU

Anonymous User

01/06/16

3.5 out of 5

"My experience has been up and down, we were using a pilot version of the software so a few bugs"

What do you like best about Vivantio? Vivantio are very quick to help out when we log a ticket requesting help or a feature change. There is also a SQL connector so we can download our data to a local SQL server and create custom reports.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].