Vivantio Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $42 / User / Month
Vivantio Reviews & Ratings
Spotsaas Editor’s POV
Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more
Vivantio pros and cons
User-friendly interface
Supports all IT processes
Comprehensive reporting system
Customizable dashboards
Limited integrations with third-party tools
Can be overwhelming for new users
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Showing 261-270 out of 282
AU
Anonymous User
01/07/16
"Vivantio "
What do you like best about Vivantio? I love the Vivantio software. It's easy to configure, user-friendly and we have had excellent training and support. What do you dislike about Vivantio?
AU
Anonymous User
01/07/16
"Excellent , easy to use ITSM software"
What do you like best about Vivantio? The ease of configuration and fantastic customer service + support What do you dislike about Vivantio?
JM
JT M
01/07/16
"System Administrator"
What do you like best about Vivantio? It's web based? It's faster than it used to be? What do you dislike about Vivantio?
TR
Tony R
01/07/16
"VIVANTIO Ticketing system"
What do you like best about Vivantio? Vivantio is so user friendly and being the Service Desk Team Leader provides me with a wealth of information at a touch of a button, it provides an excellent mechanism for our customers to raise tickets via our self service portal and with future enhancements to this will enable us to streamline this process and provide further information and guides to our customers thus helping us reduce our call volumes by providing a self help section.
JM
Joanne M
01/07/16
"Vivantio ITSM is very user firendly and easy to configure to your business requirements."
What do you like best about Vivantio? I really like how easy vivantio is to use and to configure and design exactly how you need it for your business requirements, and if its not vivantio will make it happen.
MV
Muralidhar V
01/07/16
"Awesome Product"
What do you like best about Vivantio? I have been working as service desk analyst for a long time, during this time I have worked with so many Ticketing tools like Maximo, Triole, Service-Now and CA etc.. but Vivantio is the best ticketing tool ever I worked on. I love to continue woring on Vivantio.
MV
Muralidhar V
01/07/16
"Awesome Product"
What do you like best about Vivantio? I have been working as service desk analyst for a long time, during this time I have worked with so many Ticketing tools like Maximo, Triole, Service-Now and CA etc.. but Vivantio is the best ticketing tool ever I worked on. I love to continue woring on Vivantio.
AS
Adrian S
01/07/16
"Vivantio review"
What do you like best about Vivantio? Highly configurable Saas solution which means we benefit from new features. It can be easily tailored to specific needs. We have been able to roll this out in to new business areas as a result.
AU
Anonymous User
01/07/16
"Vivantio is a great little tool"
What do you like best about Vivantio? I like Vivantio as it allows me to track all information related to a ticket along with relevant communication in an efficient manner. Keeping all this information centralised through the system increases my productivity.
AD
Adam D
01/06/16
"Started Small & Grew"
What do you like best about Vivantio? The ability to customise a standard product to make it "our own". We started with the Service Desk solution, but moved to their ITSM solution which gave us even more.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].