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Vivantio - Service Desk Software

Vivantio Reviews in June 2026: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

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Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more

Vivantio pros and cons

  • User-friendly interface

  • Supports all IT processes

  • Comprehensive reporting system

  • Customizable dashboards

  • Limited integrations with third-party tools

  • Can be overwhelming for new users

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Showing 251-260 out of 282

WD

Wesley D

01/20/16

4.5 out of 5

"A growing and promising SD tool"

What do you like best about Vivantio? Ease of use - this is the first logging tool that I feel is suitable for 'pick up and play' style use with our users What do you dislike about Vivantio?

AU

Anonymous User

01/20/16

5 out of 5

"CPS Service Desk platform"

What do you like best about Vivantio? This system allows us to gain visibility of our customer service desk tickets along with our own internal platforms. The usability is great.

AL

Andrew L

01/19/16

3 out of 5

"Web Developer"

What do you like best about Vivantio? the wb2.0 work makes the site easier to use. What do you dislike about Vivantio?

GW

Geoff W

01/19/16

3 out of 5

"A handy tool for service management"

What do you like best about Vivantio? I can see which of my staff is working on each ticket. I can see the status of every change and who each change is assigned to. The support staff are very helpful and quick in responding to queries.

AL

Andrew L

01/19/16

3 out of 5

"Web Developer"

What do you like best about Vivantio? the wb2.0 work makes the site easier to use. What do you dislike about Vivantio?

AU

Anonymous User

01/19/16

4 out of 5

"Using Vivantio as a software consultant."

What do you like best about Vivantio? Ease of use of product and high level of availability. What do you dislike about Vivantio?

DL

David L

01/19/16

4.5 out of 5

"Excellent system, easy to use and quick too!"

What do you like best about Vivantio? Ability to fully customise the system. We have several settings and fields customised to our needs What do you dislike about Vivantio?

AU

Anonymous User

01/19/16

4.5 out of 5

"User friendly."

What do you like best about Vivantio? Ease of navigation and user friendliness. What do you dislike about Vivantio?

NN

Nate N

01/19/16

4 out of 5

"Great product, would recommend"

What do you like best about Vivantio? I like the ability to manage our projects easily and quickly, streamlining our IT process. We really enjoy being able collaborate on projects without having to deal with emails or other confusing software.

GW

Geoff W

01/19/16

3 out of 5

"A handy tool for service management"

What do you like best about Vivantio? I can see which of my staff is working on each ticket. I can see the status of every change and who each change is assigned to. The support staff are very helpful and quick in responding to queries.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].