Vivantio Reviews in June 2026: User Ratings, Pros & Cons

Enhances effective collaboration

PROS: I like that it is quick and easy to manage our projects. This has helped to streamline our IT process. We love that we can collaborate on projects without the need to deal with emails or other confusing software. CONS: What I don't like is that sometimes there are overly complicated processes for entering data. I wish that there was a more simple system for accessing information to make our process even better.

"Vivantio is an awesome tool"

What do you like best about Vivantio? I like the interface in Vivantio. We can easily log tickets and can pull reports from Vivantio. Its responsive rate is very high and it is a flexible and excellent ticketing tool.

"Excellent"

What do you like best about Vivantio? Accessing and features reporting pulling , time tracking , this has been the the best experience i have ever had comparing all the vivanta's. Every one is so super good and well trained that there is no scope of errors.

"Its been a great experience working with Vivantio"

What do you like best about Vivantio? The appearance of the tool, and the ease of use for the users. Even novice user can use it without any sort of confusion.

"Excellent"

What do you like best about Vivantio? User interface and it is purely process on ITIL process What do you dislike about Vivantio?

"Its been great experience to working with vivantio"

What do you like best about Vivantio? We are Loging ticket for all over clients. Vivantio is over major Ticketing tool. Which makes easy to log the ticket and also for analysis the issue and check the time logs and also its very fast to compare with others.

"Vivantio extraordinary tool"

What do you like best about Vivantio? I like working with the vivantio because it is easy to access and very good GUI and also very convenient to work for even novice users.

"Vivantio - Awesome tool "

What do you like best about Vivantio? I like the user interface more with Vivantio. What do you dislike about Vivantio?

" Vivantio Review - SDC"

What do you like best about Vivantio? The automated ticketing is fantastic - it saves us a load of time processing cases logged by our customers, giving a better service.

"CPS Service Desk platform"

What do you like best about Vivantio? This enables us to gain great visibility for our service desk tickets. We can easily track SLAs and generate the reports we need.