Vivantio Reviews in June 2026: User Ratings, Pros & Cons
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Vivantio Reviews & Ratings
Spotsaas Editor’s POV
Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more
Vivantio pros and cons
User-friendly interface
Supports all IT processes
Comprehensive reporting system
Customizable dashboards
Limited integrations with third-party tools
Can be overwhelming for new users
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Showing 221-230 out of 282
AU
Anonymous User
08/28/19
"Great helpdesk service"
What do you like best about Vivantio? Vivantio is super customizable and the support staff are amazing. They are very knowledgeable and will get you setup very quickly
JB
Josh B
08/28/19
"Overall Great Product"
What do you like best about Vivantio? The customer service from Vivantio is great. Their support is responsive to issues and they really care about delivering a good product. They also worked with us to customize the platform to fit the unique needs of our firm.
AU
Anonymous User
08/28/19
"Simple yet Effective"
What do you like best about Vivantio? Easy integration with Active Directory and easily activated features such as the SSP What do you dislike about Vivantio?
AU
Anonymous User
08/28/19
"Great Help desk Solution"
What do you like best about Vivantio? Easy to use, has all the features that we were looking for, such as Ticketing, Project Management tools, User portal. What do you dislike about Vivantio?
AU
Anonymous User
08/28/19
"A feature rich choice for helpdesk software"
What do you like best about Vivantio? The ability to integrate various teams around its offering - tickets, tasks, reports and more. It means you can include everyone in your IT dept.
AU
Anonymous User
08/28/19
"Longstanding and reliable partner providing an effective Service Desk"
What do you like best about Vivantio? Simplicity of the interface and low cost. What do you dislike about Vivantio?
AU
Anonymous User
06/27/19
"Great Functionality"
What do you like best about Vivantio? Vivantio is very user friendly but also has great admin features to increase functionality. What do you dislike about Vivantio?
AU
Anonymous User
06/26/19
"Vivantio ITSM Tool Review"
What do you like best about Vivantio? Flexible, Interactive GUI Interface and rich Graphics What do you dislike about Vivantio?
AU
Anonymous User
03/29/19
"Flexible software with a lot of potential"
What do you like best about Vivantio? There is a ton of flexibility with this ticketing software. It can be configured to work just how your workplace requires. The Vivantio team are incredibly quick to respond to any issues and will go out of their way to help resolve them. It also links well with other systems due to easy to use webhooks and webmethods.
AU
Anonymous User
03/25/19
"Excellent Product"
What do you like best about Vivantio? I like that when you are in a queue you can see a preview of a ticket on the right hand side without clicking into the ticket itself. I also like that you can change the view of a queue
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].