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Vivantio - Service Desk Software

Vivantio Reviews in June 2026: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

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Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more

Vivantio pros and cons

  • User-friendly interface

  • Supports all IT processes

  • Comprehensive reporting system

  • Customizable dashboards

  • Limited integrations with third-party tools

  • Can be overwhelming for new users

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Showing 211-220 out of 282

RT

Robert T

08/30/19

4 out of 5

"Excellent product"

What do you like best about Vivantio? I like the amount customability as well as the interface What do you dislike about Vivantio?

AU

Anonymous User

08/30/19

5 out of 5

"Great ticketing system"

What do you like best about Vivantio? Ease of use, great navigation, ability to manage multiple incidents and convert incidents to tickets etc What do you dislike about Vivantio?

AU

Anonymous User

08/30/19

4 out of 5

"Ease of use"

What do you like best about Vivantio? Ease of use concerning adding and tracking cases What do you dislike about Vivantio?

AU

Anonymous User

08/30/19

5 out of 5

"Vivantio is great"

What do you like best about Vivantio? The dashboards are amazing and very flexible. What do you dislike about Vivantio?

AU

Anonymous User

08/28/19

4 out of 5

"Vivantio is a real Support Ticketing excellent experience. "

What do you like best about Vivantio? - I can customize Tabs and Queues. Completed customized Home Menu. - Covered all the Ticking Support Cycle, not only share the Fix/Solution but also Knowledge Share, Communication (4W) and Confirmation.

AU

Anonymous User

08/28/19

5 out of 5

"Simple yet powerful tool"

What do you like best about Vivantio? Simplicity and the easiness to assign and report tasks What do you dislike about Vivantio?

AU

Anonymous User

08/28/19

3 out of 5

"A customizable solution hindered by poor UI"

What do you like best about Vivantio? I like how you can customize almost every aspect of it. Custom permissions for users, branding, user created workflows..

AU

Anonymous User

08/28/19

3 out of 5

"A customizable solution hindered by poor UI"

What do you like best about Vivantio? I like how you can customize almost every aspect of it. Custom permissions for users, branding, user created workflows..

D

Daniel

08/28/19

5 out of 5

"simply but effective "

What do you like best about Vivantio? very easy to use but to the point. very nice kit What do you dislike about Vivantio?

RV

Rick V

08/28/19

4 out of 5

"Good Enough For Most"

What do you like best about Vivantio? End users appreciate the application's simple interface. Administrators appreciate the simple administration functions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].