Vivantio Reviews in June 2026: User Ratings, Pros & Cons
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Vivantio Reviews & Ratings
Spotsaas Editor’s POV
Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more
Vivantio pros and cons
User-friendly interface
Supports all IT processes
Comprehensive reporting system
Customizable dashboards
Limited integrations with third-party tools
Can be overwhelming for new users
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Showing 161-170 out of 282
AU
Anonymous User
04/28/22
"Solution is reliable but we have very little interaction with Vivantio as a supplier"
What do you like best about Vivantio? it's reliable, easy for our IT teams to navigate. allows for escalation of tickeys and some degree of automation. What do you dislike about Vivantio?
AU
Anonymous User
04/28/22
"Solution is reliable but we have very little interaction with Vivantio as a supplier"
What do you like best about Vivantio? it's reliable, easy for our IT teams to navigate. allows for escalation of tickeys and some degree of automation. What do you dislike about Vivantio?
NC
Nick C
04/27/22
"Hallite Vivantio Review"
What do you like best about Vivantio? Ease of use, flexibility, the fact that it is a SaaS solution What do you dislike about Vivantio?
PD
Puneet D
04/27/22
"Overall great experience"
What do you like best about Vivantio? ITIL based platform - Problem, SRs, Incidents and Tasks. We are recently exploring workflow feature and it can come in very handy for recurring processes like onboarding new employees and dehire steps.
AU
Anonymous User
04/27/22
"positive experience"
What do you like best about Vivantio? Multiple ticket types, reasonably customizable. Reporting once set up is good. The flex interface is much better now settled in but still room for further improvement.
AU
Anonymous User
04/27/22
"Very simple and easy to use. have had the sofware for a number of years"
What do you like best about Vivantio? the software is now web based so allows for quicker integration What do you dislike about Vivantio?
AU
Anonymous User
04/27/22
"Stable and usable fits our workflow perfectly"
What do you like best about Vivantio? It suits my IT team well and can be made as simple or as complicated as we need it to be. The support team are always willing to help and have even looked into our particularly weird requests and did what they can to accommodate.
PD
Puneet D
04/27/22
"Overall great experience"
What do you like best about Vivantio? ITIL based platform - Problem, SRs, Incidents and Tasks. We are recently exploring workflow feature and it can come in very handy for recurring processes like onboarding new employees and dehire steps.
CA
Cipriano A
04/27/22
"Vivantio Survey"
What do you like best about Vivantio? Easy product to use that helps my IT department What do you dislike about Vivantio?
AB
Andy B
04/27/22
"Vivantio is a powerful and flexible tool that ensures our customer and asset data is in good hands"
What do you like best about Vivantio? I find the power to layout and control our data as it suits us best is a great addition to flex. The reporting allows us to extract specific assets that may or may not require changing due to warranty timelines or version obsoletion.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].