Vivantio Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $42 / User / Month
Vivantio Reviews & Ratings
Spotsaas Editor’s POV
Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more
Vivantio pros and cons
User-friendly interface
Supports all IT processes
Comprehensive reporting system
Customizable dashboards
Limited integrations with third-party tools
Can be overwhelming for new users
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Showing 131-140 out of 282
TB
Tomas B
03/06/23
"user friendly"
What do you like best about Vivantio? good search function, easy to copy paste responses into emails, incomming emails show straight in case notes What do you dislike about Vivantio?
AW
Ashley W
03/03/23
"The overall Experience has been good."
What do you like best about Vivantio? You can tailor your service desk workflows to meet the specific needs. For example, you can set up custom fields to capture relevant information about audio-visual equipment or create workflows for dispatching technicians to specific job sites.
AW
Ashley W
03/03/23
"The overall Experience has been good."
What do you like best about Vivantio? You can tailor your service desk workflows to meet the specific needs. For example, you can set up custom fields to capture relevant information about audio-visual equipment or create workflows for dispatching technicians to specific job sites.
AA
Alex A
03/02/23
"Vivantio for Wurth UK"
What do you like best about Vivantio? The ability to easily customise workflows. What do you dislike about Vivantio?
JG
Joaquin G
03/02/23
"Viv experience is positive as new user, still learning all features, find great protential."
What do you like best about Vivantio? Seems intuitive, so implement changes looks not hardly complex. What do you dislike about Vivantio?
AA
Alex A
03/02/23
"Vivantio for Wurth UK"
What do you like best about Vivantio? The ability to easily customise workflows. What do you dislike about Vivantio?
AU
Anonymous User
03/01/23
"Vivantio - PureAV"
What do you like best about Vivantio? Vivantio is used for logging and managing customer interactions with regard to technical issues, engineer site visits, SLA times, etc and it does this adequately.
NF
nicolas f
03/01/23
"the worst ticketing tool"
What do you like best about Vivantio? easy to connect - easy to handle for simple ticket What do you dislike about Vivantio?
SS
Sebastian S
11/17/22
"over 10 years of using Vivnatio"
What do you like best about Vivantio? it's simple and clear how to use it.. All functions are visible and easy to find. There are many options that can be adjusted, which is perfect as it allows the use of the system in a non-conventional way.
AU
Anonymous User
11/16/22
"Simple to Use Top Class customer support."
What do you like best about Vivantio? Functionality is diverse and easy to use. Getting setup and working is pretty straightforward, there are some great dashboards which you can set up and if you have the time to work through the excellent help documents and videos you can do just about anything with this software.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].