Vivantio Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $42 / User / Month
Vivantio Reviews & Ratings
Spotsaas Editor’s POV
Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more
Vivantio pros and cons
User-friendly interface
Supports all IT processes
Comprehensive reporting system
Customizable dashboards
Limited integrations with third-party tools
Can be overwhelming for new users
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Showing 121-130 out of 282
AU
Anonymous User
03/24/23
"Functional once you know what you're doing"
What do you like best about Vivantio? The automatic merging of tickets and the notes/sidebar for individual customers. What do you dislike about Vivantio?
AU
Anonymous User
03/24/23
"Functional once you know what you're doing"
What do you like best about Vivantio? The automatic merging of tickets and the notes/sidebar for individual customers. What do you dislike about Vivantio?
DR
David R
03/08/23
"It's a solid system that clearly has a lot of functionality."
What do you like best about Vivantio? The ability to designate tasks to different teams from one customer ticket makes managing any requests we get through much easier. Having automatic templates that can go back to customers saves a lot on manually having to action queries.
MT
Matt T
03/07/23
"Daily user of Vivantio"
What do you like best about Vivantio? It's functionality is the best thing about Vivantio, the task and ticket system while sometimes frustrating is by far the best thing about vivantio for me personally.
MT
Matt T
03/07/23
"Daily user of Vivantio"
What do you like best about Vivantio? It's functionality is the best thing about Vivantio, the task and ticket system while sometimes frustrating is by far the best thing about vivantio for me personally.
MM
Mike M
03/06/23
"Very efficient and useful"
What do you like best about Vivantio? I like the ability to customise the queues, reports and charts layout. What do you dislike about Vivantio?
BA
Ben A
03/06/23
"Very good organisation tool"
What do you like best about Vivantio? Vivantio allows me to organize my workload. What do you dislike about Vivantio?
FC
Faith C
03/06/23
"I find Vivantio flexible"
What do you like best about Vivantio? The management of SLA's is handled well and reporting is helpful What do you dislike about Vivantio?
FC
Faith C
03/06/23
"I find Vivantio flexible"
What do you like best about Vivantio? The management of SLA's is handled well and reporting is helpful What do you dislike about Vivantio?
TB
Tomas B
03/06/23
"user friendly"
What do you like best about Vivantio? good search function, easy to copy paste responses into emails, incomming emails show straight in case notes What do you dislike about Vivantio?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].