Vivantio Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $42 / User / Month
Vivantio Reviews & Ratings
Spotsaas Editor’s POV
Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more
Vivantio pros and cons
User-friendly interface
Supports all IT processes
Comprehensive reporting system
Customizable dashboards
Limited integrations with third-party tools
Can be overwhelming for new users
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Showing 111-120 out of 282
AR
andrzej r
07/26/23
"Solid reliable ticketing/support system"
What do you like best about Vivantio? Have been using for about a year. Has tons of options for customizing to fit an organizatin's work flow, whether big tiny entity or good middle sized. Ability to collect/require a lot (or little) user input/data. Nice customizable email layouts. API access if you want to tinker.
AU
Anonymous User
07/26/23
"It's a user friendly and accurate tool."
What do you like best about Vivantio? I like the fact that requests are being organized from being the top priority to the least which provides users to be systematic in attending to all requests.
SK
Scott K
07/26/23
"Generally pleased and look forward to future grwoth with the software"
What do you like best about Vivantio? It's easy to use, intuitive, flexible and extendable. Migation was generally pain free and the new system was quickly adopted by our users.
NB
Nicola B
07/26/23
"Vivantio Review"
What do you like best about Vivantio? Being able to trace tickets through their life cycle and keep colleagues accountable to actioning their assigned outstanding tickets/tasks.
AR
andrzej r
07/26/23
"Solid reliable ticketing/support system"
What do you like best about Vivantio? Have been using for about a year. Has tons of options for customizing to fit an organizatin's work flow, whether big tiny entity or good middle sized. Ability to collect/require a lot (or little) user input/data. Nice customizable email layouts. API access if you want to tinker.
AU
Anonymous User
07/26/23
"Vivantio - Does everything you need and more"
What do you like best about Vivantio? Easily customisable, user friendly and has a multitude of functions to create the best experience for your users. Highly recomended!
DH
Dan H
07/26/23
"Vivantio Review"
What do you like best about Vivantio? Very good but could do with a mobile app. What do you dislike about Vivantio?
GG
Grace G
05/23/23
"A useful service desk tool for multiple departments"
What do you like best about Vivantio? Ability to layer different formatted templates across multiple departments, all maintained through an easy-to-use platform What do you dislike about Vivantio?
GG
Grace G
05/23/23
"A useful service desk tool for multiple departments"
What do you like best about Vivantio? Ability to layer different formatted templates across multiple departments, all maintained through an easy-to-use platform What do you dislike about Vivantio?
AU
Anonymous User
05/22/23
"Good management system backed up by fantastic customer success team!"
What do you like best about Vivantio? The customer support from our dedicated customer success manager! What do you dislike about Vivantio?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].