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Vivantio - Service Desk Software

Vivantio Reviews in June 2026: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

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Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more

Vivantio pros and cons

  • User-friendly interface

  • Supports all IT processes

  • Comprehensive reporting system

  • Customizable dashboards

  • Limited integrations with third-party tools

  • Can be overwhelming for new users

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Showing 101-110 out of 282

RR

Reylito R

07/27/23

5 out of 5

"Great Experience"

What do you like best about Vivantio? it is easy to determine the tickets!!!!! What do you dislike about Vivantio?

AJ

Alvin J

07/27/23

5 out of 5

"Very user friendly and easy to access and understand the application"

What do you like best about Vivantio? Vivantio is very useful especially during this time that all activities are being thru online. What do you dislike about Vivantio?

AA

Aljun A

07/27/23

5 out of 5

"the application is very friendly user."

What do you like best about Vivantio? We are maximizing the time and we monitor SLA and never miss pending items related with our work. What do you dislike about Vivantio?

AA

Aljun A

07/27/23

5 out of 5

"the application is very friendly user."

What do you like best about Vivantio? We are maximizing the time and we monitor SLA and never miss pending items related with our work. What do you dislike about Vivantio?

RR

Reylito R

07/27/23

5 out of 5

"Great Experience"

What do you like best about Vivantio? it is easy to determine the tickets!!!!! What do you dislike about Vivantio?

AJ

Alvin J

07/27/23

5 out of 5

"Very user friendly and easy to access and understand the application"

What do you like best about Vivantio? Vivantio is very useful especially during this time that all activities are being thru online. What do you dislike about Vivantio?

AU

Anonymous User

07/26/23

4.5 out of 5

"Vivantio - Does everything you need and more"

What do you like best about Vivantio? Easily customisable, user friendly and has a multitude of functions to create the best experience for your users. Highly recomended!

SK

Scott K

07/26/23

5 out of 5

"Generally pleased and look forward to future grwoth with the software"

What do you like best about Vivantio? It's easy to use, intuitive, flexible and extendable. Migation was generally pain free and the new system was quickly adopted by our users.

DH

Dan H

07/26/23

4.5 out of 5

"Vivantio Review"

What do you like best about Vivantio? Very good but could do with a mobile app. What do you dislike about Vivantio?

NB

Nicola B

07/26/23

3.5 out of 5

"Vivantio Review"

What do you like best about Vivantio? Being able to trace tickets through their life cycle and keep colleagues accountable to actioning their assigned outstanding tickets/tasks.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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