VisualSP Reviews in June 2026: User Ratings, Pros & Cons

"Great tool for adoption, fantastic support."

What do you like best about VisualSP? VisualSP is incredible for just-in-time software training for browser based tools, enabling scale adoption. It also works well for onboarding and maintenance notifications. Also, the company is responsive and support is excellent. What do you dislike about VisualSP? There are two limitations. One, the tool is for the browser only, although it can be used on almost any app in the browswer, either a Microsoft tool such as Dynamics or SharePoint or your ...

"VisualSP"

What do you like best about VisualSP? VisualSP is very helpful for onboarding new team members and even a refresher for current and senior team members. What do you dislike about VisualSP? At times the back end of VisualSP is not super user-friendly. What problems is VisualSP solving and how is that benefiting you? It's cutting down the amount of time I need to onboard people and allows them the tools to learn at their own pace.

"The best way to onboard users and reduce support"

What do you like best about VisualSP? VisualSP is my tool of choice for communication and user documentation. I can easily create content and have multiple ways to surface the content where users need assistance. What do you dislike about VisualSP? There is no effort required to use VisualSP with O365 - the tab just appears, and you can start using it right away. However, if you want to use it with other applications, there is a browser extension that needs to be pushed out by IT or added ...

"Great collaboration 🤝with VisualSP when developing the SharePoint WebPart 🤩"

What do you like best about VisualSP? With the planned rollout of our new digital collaboration world, we wanted to enable our users to self-help. We identified following criteria: ○ Low operating costs ○ Use of available Microsoft learning/help content in real time ○ Availability of the solution in multiple languages and customizable ○ Context-based help With VisualSP we found the ideal product and partner. The VisualSP extention helps us to provide a selection of context-based, snackable ...

"VisualSP - easy for Admins and End Users"

What do you like best about VisualSP? VisualSP is very intuitive and easy to use as an admin and as an end user. It is easy to create custom content as an admin and even easier to access the custom content as an end user. Help is available when users need it most, in the easiest way to find it. What do you dislike about VisualSP? No downsides from an end user perspective. As an admin, I do not have a background in HTML so completing extra customizations requires a bit more time for me to ...

"Excellent tool"

What do you like best about VisualSP? Easy to use and understand. +Answers all my doughts. What do you dislike about VisualSP? Nothing, I really did not find anything that did not like. What problems is VisualSP solving and how is that benefiting you? To get knowledge of all the tools available and how to use them.

"Great product with a wealth of functionality"

What do you like best about VisualSP? VisualSp is available across the M365 online stack and ensures a smooth connected learning experience across the organisation What do you dislike about VisualSP? Some of the admin features are a link bulky and could do with some refinement What problems is VisualSP solving and how is that benefiting you? It will reduce the volume of end-user 'how-to' questions and enable the user to self-serve, this will allow the tech team to focus on other priority areas.

"VisualSP is like an internal Google for our company!"

What do you like best about VisualSP? VisualSP gives us an easy-to-access and easy-to-update repository for our company's main policies, procedures, and best practices. What do you dislike about VisualSP? There isn't anything about VisualSP that I don't like. What problems is VisualSP solving and how is that benefiting you? VisualSP allows us to have one central location for employees to find more information about the company. It is where we store answers for our support departments' most ...

"Overall very positive on several key fronts"

What do you like best about VisualSP? Simplicity and cost of the solution compared to others in the market place. Engadgement with senior management during pre-sales. Feedback taken on board and implemented. Good customer support systems and community calls with other customers for shared learnings. What do you dislike about VisualSP? Nothing so far, our concerns and feedback have all been taken on board! What problems is VisualSP solving and how is that benefiting you? On-demand ...

"Quick and speedy support tool at your fingertips... what more can you ask for!"

What do you like best about VisualSP? Being able to get support throughout all the Microsoft 365 services because the tool follows you everywhere you go is a great idea! This tool has helped support staff in answering the burning questions they had about Microsoft and reduced the cost and time spent creating IT Support Tickets through the IT Support Portal. What do you dislike about VisualSP? I cannot fault VisualSP in any way, because every time I had a request to improve the tool for the ...