Virtuous CRM Reviews in June 2025: User Ratings, Pros & Cons

"Best In Class"

What do you like best about Virtuous? The marketing automation functioanlity in Virtuous is best in class and has allowed us to scale fundraising without always bringing on more humans. The automations function does the work of 1.5 humans, and we are just getting started. We have entire donor journeys built out on automations...we call it our "donor plinko board," a place where, no matter where someone enters our ecosystem, Virtuous know who they are and serves them with the right message ...

"Virtuous has been a great resource to our organization!"

What do you like best about Virtuous? Virtuous has integrated smoothly with our website and has become more than just a CRM to manage donor relationships. I love that the functionality extends beyond that! What do you dislike about Virtuous? We joined Virtuous early, it seems, and there have been many updates since. That's both a blessing and a curse as our organization has benefited from the updates, but we've had to adjust our practices more than once. What problems is Virtuous solving ...

"The Best Nonprofit Database System"

What do you like best about Virtuous? Virtuous is an amazing database system that is easy to use, user-friendly, forward-thinking, and the customer service is outstanding. What do you dislike about Virtuous? There are still areas that can be improved, and Virtuous continues to listen to its customers and implement those improvements. What problems is Virtuous solving and how is that benefiting you? Our nonprofit organization receives a large number of planned gifts that we recognize as ...

"Not user friendly"

What do you like best about Virtuous? I like that it keeps a record of all the transactions ever made and information about the donors. What do you dislike about Virtuous? You can't find things easily, the user interface is not user-friendly. I can't see my total funds ever received. Pages load very slowly. What problems is Virtuous solving and how is that benefiting you? The only thing I find virtuous good for is that I can reach my donors contact info

"Get 2 -3 References To Ensure You Are Getting The Right Product For Your Needs"

What do you like best about Virtuous? Virtuous offers giving pages that will meet the needs of receiving donations. We run a platform for sending coffee for donations given, and respectfully, they are not a fulfillment style of system. After spending a month learning how to operate the basics of Virtuous, it has a nice feel to it. They are constantly updating things to improve user experience. With unlimited users to their system and unlimited queries for assistance through their email ...

"Very user friendly. Does a lot of things right, and I am confident they will continue to improve."

What do you like best about Virtuous? I love the integration ability. Our non-profit can sync our email system, donor wealth screening software, and a whole source of other things. Overall, it's really user-friendly and a lot easier to find what you're looking for compared to other outdated software like The Raiser's Edge. What do you dislike about Virtuous? While the initial training was helpful, the more hands-on training was redundant and unhelpful in determining how to use Virtuous ...