Vidyard Reviews in June 2026: User Ratings, Pros & Cons

Helpful

What do you like best? It is easy to use, good support if you need help. Helps me in my job to in a better way get the attention of my prospects What do you dislike? The dashboard, and if your video has a long name you can not see wich video is wich. and it's easy to make duplicates What problems are you solving with the product? What benefits have you realized? I am strengthening my companies brand but also my own creating a closer relationship with the people I communicate ...

Reaching out to customers has never been so easy!

PROS & CONS What are the best aspects of this product? If you ask me, a marketing tool is not only supposed to be functional, but personal too! I was looking for a tool I can customize to my needs, and Vidyard turned out to be a win-win solution. What I do is to create personalized videos for every customer, and you have no idea what a good approach to keep a sound relationship that is! Everything is made easy, targeting audience in particular. It would be hard to find a better product. ...

Great way to increase replies, especially after they introduced customized videos

PROS & CONS What are the best aspects of this product? To be on the same page, we are discussing an amaizng company and an amazing program that makes hosting personal with the fact that you can name videos with your own leads and customize them the way you want. It feels like magic receiving all those replies to inicates how you're doing. The rest of the platform is also somehow magical, with the difference that the tricks are not that visible. We've witnessed amazing effects on our ...

Easy to use and impactful

What do you like best? As an account manager I used Vidyard to record short demos to answer customer's questions and to put a face to my name when completing personalized outreach. What do you dislike? The organization of videos could be improved. Recommendations to others considering the product: I recommend testing out the product, you'll be pleasantly surprised by your customer's reactions to quick videos that are easy to create! What problems are you solving with ...

Needs Mass-Select Feature

What do you like best? Uploading and processing of videos is very swift, thumbnails are up within minutes. The caption requesting feature is very useful and the turnaround time on captions is great as well What do you dislike? Wish there was a way to mass-edit videos. This would be really helpful for requesting or approving captions rather than doing each one manually. It's also not very intuitive and the two settings options (one under the video and one under the Video TAB are ...

Bait and Switch

What do you like best? We loved Vidyard until today. We were using them on the free plan to create ABM landing pages, and the product worked well. You can easily create customer video's that can be used for outbound marketing. What do you dislike? SHADY. Today, Vidyard decided to completely remove the embedding feature of our plan. We had customer facing videos in outbound sequences, and then our customers showed up with a broken link on the embed. When we contacted their team, we ...

Great Way to Create Personal Connections

What do you like best? Where to start? It is extremely easy to use. I set up a Chrome extension so I can quickly record videos for prospects, clients and anyone I'm emailing. The options let me record just the camera view, or the camera with an open browser tab, or just an open browser tab. So imagine all the possibilities for videos you can create. I've been able to show clients how to use our software by quickly recording a video and clicking through the platform so they have a ...

Has allowed us to put a face to the name

The tool you NEED to unite Sales & Marketing

What do you like best? If you're looking to improve your sales prospecting, and also gain a deeper level of marketing analytics into your video viewership, then Vidyard is an absolute must-have tool. Using the platform, we've been able to prospect to new leads in a fun and imaginative way, using video to stand out from the crowd, with some fantastic results. We've also gained crucial insight into which parts of our marketing videos resonate most with our audience, helping us to not only ...

Ultimate Video Selling and Business Hosting Solution

What do you like best? Love the flexibility of the platform to enable our Sales Team to be able to leverage easily in their outreach cadence to prospects and customer. Simple and easy to use. From a marketing standpoint, the insights behind video hosting and playback are key to optimize what's working and what's not. What do you dislike? Can't think of anything in particular. Their customer support and service team is awesome when we need help or support using their platform. ...