Vidyard Reviews in June 2026: User Ratings, Pros & Cons

Well worth the investment!!!

What do you like best? Useful for multiple departments throughout the organization. Streamlines communication amongst team members internally. Solid tool for sales team members and marketing team which has led to a positive significant revenue impact within the organization!! The support, customer service, and members selling the service/product are trustworthy, friendly, easy to deal with and truly care! What do you dislike? Not much to dislike about this organization. What ...

Video tools are non-negotiable and Vidyard is the best option for HubSpot

What do you like best? Vidyard has a tight integration with HubSpot! Recorded video is secure. The browser extension is easy to use. I have found that their customer service is strong. What do you dislike? It's not possible to change audio input on the fly. You can only add events (aka, CTAs, buttons, links) from the events page and that can be cumbersome. It sometimes takes longer than I would like to load the animated thumbnail and I would like to be able to set that as my ...

Vidyard has changed the way I sell

What do you like best? I like the ease of use. I like the chrome extension. I love the concept behind video for sales What do you dislike? The only thing I don't like is that I can only record myself and not others if I need to collaborate Recommendations to others considering the product: Perhaps closed captioning on the bottom of the screen for those visual learners and the oppty to record multiple users in one video!!! That part is huge. We use Zoom if there is more than ...

Shortened our sales cycle!

What do you like best? Vidyard has made it incredibly easy to introduce video into our sales process, making it more humanised and infinitely more effective. What do you dislike? I can't think of anything I dislike at all What problems are you solving with the product? What benefits have you realized? A shortened sales cycle and a more humanised/realistic sales process.

Improved Our Sales Emails

What do you like best? Vidyard is very easy to use. I got my entire team set up and creating videos within a day. Plus Vidyard is very hands-on if you need it which I thought was great. They are willing to work with you to generate ways to integrate video into your sales and marketing process. What do you dislike? So far I don't have any big dislikes. I wish there were more features for lower-priced tiers but, hey, don't we all. I wish some of our "unpaid" personal accounts had the ...

Super easy to use and to increase email engagement!

What do you like best? The ability to personalize videos at scale through email and easily drop in the compose. It really helps me on the sales and customer support side of our business where I have to share my screen and also talk them through certain workflows that our tool offers. Vidyard offers that great mix of both that helps elevate my workflow. What do you dislike? I don't have anything really that I dislike about the tool, but sometimes I do run into some issues with my ...

Vidyard takes Video to the Next Level

What do you like best? The marketing capabilities are deep, intuitive, and powerful. The ability to build in native conversion paths and control the reel to direct viewers to your next best video choice increases engagement and lead capture. The Go Video Chrome plugin makes it a snap for personalizing email communication with on the fly video messages. What do you dislike? The back end software experience is less intuitive. It's a bit bulky, and navigation options are confusing. ...

Vidyard has been a great prospecting tool for us

What do you like best? Vidyard is super easy to use and the customer service is always very helpful. We use it primarily as a prospecting tool and we have received amazing feedback from our customers about how they enjoy our outreach! What do you dislike? Just a couple feature notes --- I'd like to be able to switch between a person view and a tab or page view within the same video. And I think a chat function on the video page would be interesting. The notifications on who has ...

Vidyard is user friendly with valuable analytics

What do you like best? follow up emails letting me know who's seen my videos What do you dislike? nothing, so far the analytics, speed and quality videos have given us more sales What problems are you solving with the product? What benefits have you realized? more clicks on our website, more demos, more sales

I love the results my vidyards get me with buyers!

What do you like best? Easy to use and the animated Gif is a powerful attention getter What do you dislike? It is so easy it is hard to dislike anything especially now when you can edit the end of the vidyards! What problems are you solving with the product? What benefits have you realized? Getting through. I can see when the vidyard is opened and when they have forwarded it to others in different states- It is super good at this time when everyone is working from home.