Vendasta Reviews in May 2025: User Ratings, Pros & Cons

Awesome partnership

What do you like best? Prompt response and very detailed. The representatives are always very professional and if they don't have an answer they will research and respond with appropriate information quickly. What do you dislike? Slight confusion with contract in the beginning do to a salesperson transitioning from the company. A new sales rep was assigned to me and all matters got handled quickly and professionally. They also rewarded me with some extra incentives due to the ...

Vendasta Feedback

What do you like best? I love the snapshot report! I also like the dashboard for our clients to make additional listing changes/enhancements, compare themselves to their local competitors as well as be alerted to new reviews & mentions about their practice. What do you dislike? Automation of fixing & locking the online listings so someone that goes online can't make changes to a claimed listing. Streaming review to their website would also be an awesome benefit! Recommendations ...

They were on top of it all!

What do you like best? I liked their expertise. They were able to learn the ins and outs of the company and be able to communicate our brand effectively. They have a lot of team members and it was nice to work with just a few so it stayed consistent. What do you dislike? The blog posts could have been a little more dynamic. They were good for SEO, but maybe just something with a little more flair, make it a little funnier. Make it so people are enticed to read until the end. ...

Good, but could be better

What do you like best? I like how I have a product that I can sell to my client base without having to invest lots of money in development. I also like how staff at Vendasta are willing to help when there is a problem. What do you dislike? The reputation management interface, whilst it has improved over the last year, is not a well thought out piece of software. Trying to explain it to my clients is difficult. Why on earth they have separated the gathering of reviews ( customer ...

Great so far!

What do you like best? We recently began working with Vendasta. The customer service that we have received has been outstanding. Every time we ask a question, we are promptly provided with not only answers but real-world applications and advice. Vendasta has accumulated significant experience over time and freely shares this information with its partners. What do you dislike? Part of our agreement included 100 SnapShot reports. We absolutely love these reports, and they are an ...

Vendasta Rewvolutionized Our Business

What do you like best? My favorite thing about Vendasta is that they are constantly adding products and updating the software to make it easier for us as a business to resell. They make it so simple to setup a "marketplace" of apps that we can then resell to our clientbase. What do you dislike? My only dislike, if I really had to pick one, would be that we had some issues importing a bunch of our sites from our old server into Vendasta's Website Pro. Their support has been very ...

Great Agency Platform

What do you like best? We really like the simplicity of the overall platform. It make it easy for our customers to navigate between solutions and different locations. What do you dislike? Overall there is not a lot to dislike. Of course personally I would like to have more input on product direction and development schedule. There have been a number of improvements since we launched Vendasta at Get Local. What problems are you solving with the product? What benefits have you ...

Awesome platform!

What do you like best? Me and our team are so happy working with Vendasta, it really works and our clients feel so much easier leveraging their work to us when they see what type of tools we offer. Really happy with our decision made of being a partner! What do you dislike? I think this platform could have more interactive charts and reports. What problems are you solving with the product? What benefits have you realized? All in one processes. I don't need to delegate ...

The best Reputation Management platform!

What do you like best? The ease of use and how attractive the RM Dashboard is. What do you dislike? To be honest, I don't dislike anything. All of the products we use from Vendasta are great to use. Recommendations to others considering the product: Definitely recommend using Vendasta's RM dashboard as a great tool to monitor and manage any business's online reputation and presence. What problems are you solving with the product? What benefits have you realized? ...

Great attention to detail

What do you like best? Their team is quick to respond and are willing to go the extra mile to learn about the nuances of my business. In my business, rapid responses are very important in order to have happy customers. What do you dislike? I'd like the onboarding process to be more robust since we operate a very niche company within healthcare. While their team is knowledgeable, we have had some back and forth explaining the differences in our type of healthcare model versus the ...