Vendasta Reviews in May 2025: User Ratings, Pros & Cons

Fantastic customer service

What do you like best? The fantastic customer service. I never have to wait and I get intelligent answers to my questions What do you dislike? I haven't been offered one product/service that I couldn't find elsewhere for the same price. And the products I've used have been serious disappointments. I also don't like that I sent out Snapshot reports that were inaccurate and just pissed off prospects left and right. They're way too harsh to be accepted by prospects as anything ...

Not a good experience w/ this company.

What do you like best? Their partner dashboard had a good UI and was easy to use. The sales people were always nice, but the way they sell their product is too aggressive. What do you dislike? My main problem with Vendasta was how I was sold into the platform initially. They cold-emailed me, and I did the first meeting with their business development person. I was coming off a not-so-great experience with YEXT and looking for listings management solution. I don't feel the ...

Expensive Setup Costs and Outsourcing.

What do you like best? I love that they're a Canadian company that is looking to help agency's across Canada to grow. What do you dislike? Pricing is quite expensive. The setup of an account was $1,000.00 and the monthly cost became exponentially higher as third party vendors/apps were added. The customer service was also bad and after cancelling I was accidentally invoiced twice... They are also tailored to US customers as opposed to Canadian customers which is a bit confusing. ...

A well thought out platform and portfolio of white-label marketing products and services.

What do you like best? The core of Vendasta is the "Partner Center" which is a well thought out and implemented CRM tailor made for managing the full spectrum of marketing activities. Partner center has both and administrative, sales, operational, and customer facing components. It strikes a good balance of specialization to the domain while maintaining flexibility that will accommodate a variety of business needs. The executive reports, which are actively being developed and improved, ...

Best solution for the Marketing Management Team

What do you like best? Their support is sensational. They really take the time to help you through any problems. you have and they also help you with understanding case studies to give you context on how to use the platform. There are some unique ways that you can use Vendasta that you may not have originally imagined! What do you dislike? I'm not in love with two things. The first thing is the sales center. The training library should be customizable, and not give access to all ...

Great Platform!

What do you like best? Affordable and easy to use platform. The white labeling is a nice touch too! What do you dislike? Nothing. All good. No complaints at all. What problems are you solving with the product? What benefits have you realized? Allows me to have one place to manage all of my company's social media as well as my client's.

Motivate Business Owners to Understand How Their Businesses Look Online

What do you like best? Accountability. With Vendasta, we can show that we're working on business owners behalf every day. What do you dislike? Some marketplace items are lesser than what I get if I went directly to the vendor. Listings tab misses a lot of published listings and I have to manually add. Some I cannot add but have to use Listing Sync Pro. What problems are you solving with the product? What benefits have you realized? We solve the labor costs of Marketing ...

Vendasta = Great partners

What do you like best? Their team are incredibly knowledgable and their platform makes great sense for any organization selling to or supporting small businesses. What do you dislike? Nothing.................................. What problems are you solving with the product? What benefits have you realized? By working with the Vendasta team we avoided huge investments in people, products and sales tools that we needed in order to successfully transform the business and ...

Perfect solution for marketing agencies

What do you like best? Vendasta platform covers almost all needs of a digital marketing agency to serve its customer needs. Helps in sales processes in acquisition and retention. Marketing automation is a strong tool for increasing sales efficiency What do you dislike? There are missing last pieces of the sales process - invoicing and billing as well as customer care support functionality. Currently on the road map and should be ready in 2019. Recommendations to others ...

Great service!

What do you like best? Their customer service is by far the best I've run into when working with similar agencies. What do you dislike? Not a whole lot. Their backend is a little slow and buggy, but they keep fixing and improving things on a daily basis. I've been with them for a few months now and they've improved their platform by a bunch. What problems are you solving with the product? What benefits have you realized? The problem that I'm solving is being able to find a ...