Vend POS Reviews in June 2025: User Ratings, Pros & Cons

for Hannah Corbett

Dear Hannah, we have used Vend since a year ago upgraded from free account to 6 register and shops and have finally given up waiting. We were like you when problem occurs. Hoping the would debug and all. But after nearly half a year, they couldn't even fix the fundamental issues like settlement inaccuracy when you go multistore. I have went out of the way to register this account on trust pilot to leave this comment. Hope it helps anyone lucky enough to read this before signing up. Or at ...

startup retail? You have to try vend as your potential POS

When we first started talking about our future POS, everybody recommended TRIBIKE, the top dog when it comes to Bike Shop POS here in Germany. After 6 months of working with vend, we´re happy to have choosen the dark horse, vend. It´s web-based, much more flexible, gives us a clean and great looking counter by using an ipad instead of a huge PC and the daily access to all the necessary informations is super fast and easy. We also could answer a potential customer if we have the bike of his ...

Best solution, best price, good finance and tax overview.

Best solution, best price, good finance and tax overview. Almost perfect, and constantly improving. And around 40€ cheaper per month, than the Danish alternative i was using.

Vend is a essential part of our business

Vend is very easy to use, the support team is fantastic and has allowed us to create a profession POS for reasonable price. I highly recommend using vend for any retail business.

Fantastic point of sale but terrible premium support

In terms of a great system to use as your point of sale Vend is fantastic. The downside is that getting through on the premium support line is ridiculous. No one ever picks up the phone. Sometimes you can't even leave a message because the line cuts out and they don't give you the option to leave a voicemail message. If you are lucky enough to be able to leave a message on their answering machine their message is " if you have an urgent query please email us". Now I'm sorry, but in retail ...

I love Vend!

I find Vend very easy to understand, extremely helpful staff, they are always improving and evolving as we go. So far so good! :) Ilana Ewing / Pretty Pink

Getting better

We have been using Vend for almost 4 years, and I found it to be bug ridden and the integration issues with software like Xero caused me a lot of wasted time and money trying to figure out what the problem is. Vend also randomly lost sales, they just did not appear in the history though the sale was processed and receipt printed. Vend support always implied that somehow it was our fault. I wanted to change but the time that takes was more of an effort than dealing with Vend's ...

Great Online POS

Wasn't the easiest to get all members of our cooperative gallery across the line for this new POS system but I have to say that 4 months later everyone loves it and our oldest member is in her 80's and uses it weekly! What a turn around, not to mention that it has automated a lot of the work that our Treasurer does which is wonderful. Extremely happy!!

The prdouct is clean, easy and is supported by a great team.

We extensively researched POS systems; we choose VEND because of its integration with XERO. Our experience has been nothing but positive and every interaction with their team. They continually improve and upgrade functionality and all around, a great product. We have been using it for almost 2 years now and consider ourselves a long term user / partner.

Vend, easy to use, helpful staff

So happy with Vend. Easy to process sales, add products & track stock & very helpful staff.