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9.5

Spot Score

Vend POS - POS Software

Vend POS Reviews in June 2025: User Ratings, Pros & Cons

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4

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Vend POS Reviews & Ratings

4

Very Good

Based on 726 ratings & 523 reviews

Rating Distribution

Excellent

(301)

Very Good

(72)

Good

(29)

Poor

(24)

Terible

(97)

Expert's Review

Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more

Vend POS pros and cons

  • User-friendly interface and intuitive design make it easy to input data and train employees.

  • Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.

  • Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.

  • Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.

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Showing 331-340 out of 523

RL

Rebecca Lee

09/12/17

5 out of 5

Vend is a very user-friendly piece of software.

Vend is a very user-friendly piece of software. As Shop Manager, I use it for buying, inventory management and training members of staff with the till system. The format is clear and easy to navigate and being able to export our product lists so easily is great, as this is a crucial for our day to day operations. We use it daily to order and receive in stock, and do stock takes, so it is very handy to be able to have everything in one place. Using Vend as the till is quick, as is finding ...

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Á

Álvaro

09/12/17

5 out of 5

We recommend it enthusiastically

Everything works great for the very beginning. Vend is easy to set, support is super pro and the use is highly intuitive. Since we get it, Vend has improved our workflow so much. We really recommend it!

JR

James Robertson

09/12/17

5 out of 5

After months of searching and trialing …

UPDATE I've now been using Vend for 4 years and just wanted to update this Review so anyone who is in doubt knows just how good this software is. Not only does it have the most user friendly interface around it also has amazingly easy to use, and understand, in depth reporting and user permission. Paired with the exceptional reliability (it has never gone down for us, EVER in the 4 years through 6 stores) and great integrations i think anyone who chooses other software over this is plane ...

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JJ

John Janick

09/11/17

5 out of 5

Perfect for running a nursery

Really great experience using vend for my nursery. Easy to generate sales reports, track inventory, and export product spreadsheets for label printing with barcodes. I've only used my barcode scanner sparingly since the sell screen is so easy to navigate on an iPad. Any questions I've had during setup or managing inventory were always answered quickly via chat. Just an overall great experience.

JB

Juan Bujazan

09/05/17

5 out of 5

excellent service

excellent service, easy to understand. great asset to my business

SP

simon pound

09/02/17

5 out of 5

I recommend Vend all the time

I've been using Vend for 5 years and seen it grow a lot over this time. The pace of development and new features really seems to be ramping up. It has the integrations that I need for the business -with both shopify and xero having had big improvements lately. It's helped us grow from a pop-up to having three stores, and the inventory management and reporting is really stable. I recommend Vend to other retailers all the time.

S

Sally

08/22/17

4 out of 5

Love this system...easy to get reports

Love this system...easy to get reports, customer service has been exception...up and running in 1 day...only problem for us is we are going to have to switch systems to someone who has unlimited inventory possibilities unless Vend gets us there. I hate the thought of switching as I can't imagine an easier system

DG

David Gittelman

08/13/17

5 out of 5

I have used POS software in various …

I have used POS software in various formats including beta sites for 30 years. Vend is by far the most user friendly and intuitive software I have ever implemented. And I am receiving no benefits to share this experience. So far great customer service, although I have been able to navigate most set-up and implementation without any assistance. But when needed the tutorials and FAQS have answered most issues. If not customer service has promptly and effectively answered all question. I could ...

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MR

Martin Ruiz

08/08/17

1 out of 5

can I give less than 1 star

can I give less than 1 star Vend is unsuitable for business that has account customers.

JM

Joe McAllister

07/25/17

5 out of 5

We love Vend here at our showroom

We love Vend here at our showroom. It's been a fantastic experience and we are still using the software with a smile on our faces, it's that great!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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