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9.5

Spot Score

Vend POS - POS Software

Vend POS Reviews in June 2025: User Ratings, Pros & Cons

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4

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Vend POS Reviews & Ratings

4

Very Good

Based on 726 ratings & 523 reviews

Rating Distribution

Excellent

(301)

Very Good

(72)

Good

(29)

Poor

(24)

Terible

(97)

Expert's Review

Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more

Vend POS pros and cons

  • User-friendly interface and intuitive design make it easy to input data and train employees.

  • Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.

  • Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.

  • Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.

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Showing 301-310 out of 523

MB

Mark Baxendale

01/16/18

5 out of 5

Light Years Ahead.

In comparison to what we had before this is light years ahead. The ability to monitor the store's sales progress and update information remotely is a massive benefit for us. Understanding the CSV process to transfer information and update prices is an advantage but the support staff are marvellous and are available 24/7 which is amazing. I am sure that this platform will only continue to get better as they continue its development.

MB

Mark Baxendale

01/16/18

5 out of 5

Light Years Ahead.

In comparison to what we had before this is light years ahead. The ability to monitor the store's sales progress and update information remotely is a massive benefit for us. Understanding the CSV process to transfer information and update prices is an advantage but the support staff are marvellous and are available 24/7 which is amazing. I am sure that this platform will only continue to get better as they continue its development.

JS

Joan Spear

01/14/18

5 out of 5

Vend is very user friendly

Vend is the third software program that we have had in our store and is the best all around and the most trouble free program we have used. Our store is staffed by volunteers and several of them have no computer background and Vend is a very user friendly program that been easy for them to learn. Our volunteer staff is able to use it and generally figure out any problems they encounter. I love how easy it is to add products and maintain my inventory. The weekly reports are simple to ...

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JS

Joan Spear

01/14/18

5 out of 5

Vend is very user friendly

Vend is the third software program that we have had in our store and is the best all around and the most trouble free program we have used. Our store is staffed by volunteers and several of them have no computer background and Vend is a very user friendly program that been easy for them to learn. Our volunteer staff is able to use it and generally figure out any problems they encounter. I love how easy it is to add products and maintain my inventory. The weekly reports are simple to ...

Read more

AI

Administrator in Retail

01/04/18

5 out of 5

"Simple and easy!"

What do you like best? Simple yet everything a small business retail space needs! Very easy to teach and use.

AI

Administrator in Retail

01/04/18

5 out of 5

"Simple and easy!"

What do you like best? Simple yet everything a small business retail space needs! Very easy to teach and use.

CO

C OSullivan

12/29/17

2 out of 5

not Time saving at all

Long transaction times and Poor functionality for cash payments. You are required to press ‘cash’ or ‘tender’ 5 times in order to complete the transaction. Our business has lots of small payments, many of which are cash and there was no solution in our 12 months of using it to amend this process to speed up transaction time. Reporting system was also difficult to break down according to more than one segment such as category and product by qty etc. We also have over 50% of our business ...

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IC

Internal Consultant in Medical Practice

12/21/17

4 out of 5

"Very Pleased with Trying a New POS System!"

What do you like best? Ease of use; training was simplistic and staff really like the inventory functions!

HP

Helena Platts

12/10/17

5 out of 5

Very powerful scalable tool for retail businesses

Having used Vend while working for a retail store with two branches and some pop ups, I can say it's a very powerful tool that we still weren't using to it's fullest capabilities but you can add functionality as you need to so it's a tool that really grows with your business. I would definitely recommend it. The customer service has always been great whenever we've had to call them.

HP

Helena Platts

12/10/17

5 out of 5

Very powerful scalable tool for retail businesses

Having used Vend while working for a retail store with two branches and some pop ups, I can say it's a very powerful tool that we still weren't using to it's fullest capabilities but you can add functionality as you need to so it's a tool that really grows with your business. I would definitely recommend it. The customer service has always been great whenever we've had to call them.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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