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9.5

Spot Score

Vend POS - POS Software

Vend POS Reviews in May 2025: User Ratings, Pros & Cons

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4

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Vend POS Reviews & Ratings

4

Very Good

Based on 726 ratings & 523 reviews

Rating Distribution

Excellent

(301)

Very Good

(72)

Good

(29)

Poor

(24)

Terible

(97)

Expert's Review

Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more

Vend POS pros and cons

  • User-friendly interface and intuitive design make it easy to input data and train employees.

  • Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.

  • Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.

  • Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.

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Showing 181-190 out of 523

K

Kim

07/16/19

5 out of 5

Thank you for a great experience!

Date of experience: July 17, 2019

GB

Glenn Bain

07/16/19

5 out of 5

Attentive and quick to respond

Attentive and quick to respond. Excellent service, thanks :)

MR

Mrs RAISON

07/16/19

5 out of 5

Always patient and helpful

The Vend team members are always patient and helpful - I always achieve the desired outcome.

M

May

07/16/19

5 out of 5

Vend customer support team is a great…

Vend customer support team is a great team with great professionals to give us help on how to properly use the software, and we always can get very quick response at any time. I want to say THANK YOU to all their team members.

K

Kim

07/16/19

5 out of 5

Thank you for a great experience!

Date of experience: July 17, 2019

J

Jeremy

07/16/19

4 out of 5

Far to many review posts

Far to many review posts Every log case I seem to get a how did we do For gods sake pls stop with the customer service queries Help is generally great

A

Andrea

07/16/19

4 out of 5

It is a great overall system to work…

It is a great overall system to work worth. It is user friendly and you get to know the system well in short amount of time. I was pretty new to the system when starting at a new company and it was great change to be able to get help when needed from a support team. Besides the helpful troubleshooting options that are given upfront to assist you, if you don't find what you are looking for, there is always someone on the other side there to assist via email (actual people). They are always ...

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SG

Sara G

05/22/19

5 out of 5

"Great POS solution"

What do you like best? It's anything but difficult to utilize and can be grabbed actually rapidly. It's significant for new starters in an organization to have the option to comprehend the POS programming with no issues, Vend makes this conceivable. I like the stock administration coordination and the adaptability with installment strategies. It additionally functions admirably on both a PC/web and on iPad, which enables us to go with our POS framework effectively.

AR

Anonymous Reviewer

05/20/19

5 out of 5

Great, flexible, intuitive POS/inventory software

PROS: Can customize to your store's needs, even if you have products that need to be inventoried very differently CONS: Reports generation; I often have to export to a spreadsheet software for reports I expect to be able to view natively

AA

Avioni Arabia

05/16/19

5 out of 5

If you wanna make real profit

If you wanna make real profit , you gotta use VEND!! controlling my inventory and managing my customers and staff never been easier and accurate ! Thank you VEND