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9.5

Spot Score

Vend POS - POS Software

Vend POS Reviews in May 2025: User Ratings, Pros & Cons

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4

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Vend POS Reviews & Ratings

4

Very Good

Based on 726 ratings & 523 reviews

Rating Distribution

Excellent

(301)

Very Good

(72)

Good

(29)

Poor

(24)

Terible

(97)

Expert's Review

Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more

Vend POS pros and cons

  • User-friendly interface and intuitive design make it easy to input data and train employees.

  • Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.

  • Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.

  • Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.

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Showing 161-170 out of 523

N

Napoleon

08/19/19

5 out of 5

They are mindful of customers’ feedback

PROS: Vend is a company that values its customers greatly. You can see this in the way they listen to their customers' needs and feedback and how they incorporate those things in the improvement of their product. CONS: One thing I do not like about Vend is how slow it is in integrating with a PayPal reading device.

N

Napoleon

08/19/19

5 out of 5

They are mindful of customers' feedback

PROS & CONS What are the best aspects of this product? Vend is a company that values its customers greatly. You can see this in the way they listen to their customers' needs and feedback and how they incorporate those things in the improvement of their product.

AR

Anonymous Reviewer

08/12/19

5 out of 5

Vend is great

PROS: Vend is very easy to use and is great as a pos system. CONS: None

AR

Anonymous Reviewer

08/12/19

5 out of 5

Vend is great

PROS: Vend is very easy to use and is great as a pos system. CONS: None

RC

Rosario Chinchay

08/05/19

4 out of 5

System was used for our annual customer convention.

PROS: Product is easy to use. Sales reports are very helpful to review. CONS: I did notice that the old data was still visible and there was no way to filter through it.

M(

Manager (COOROY MENSWEAR)

08/01/19

5 out of 5

Helpfull

Always very polite and helpfull

M(

Manager (COOROY MENSWEAR)

08/01/19

5 out of 5

Helpfull

Always very polite and helpfull

PL

Paul Lester

07/29/19

1 out of 5

Will try elsewhere

I really needed some information to help me select the right systems for our business which is opening our first two stores in October, but the Vend agent advised me that I could only talk to a specialist when we had signed the lease on our first store (next week) as he didn't want to waste their time. In a way they did help me select the right system - I can cross Vend off my list now!

PL

Paul Lester

07/29/19

1 out of 5

Will try elsewhere

I really needed some information to help me select the right systems for our business which is opening our first two stores in October, but the Vend agent advised me that I could only talk to a specialist when we had signed the lease on our first store (next week) as he didn't want to waste their time. In a way they did help me select the right system - I can cross Vend off my list now!

AK

Amer Kobaisy

07/22/19

5 out of 5

Great , flexible pos

PROS: Flexible, intuitive. Excellent synchronization with Shopify CONS: N/a