vCita Reviews in May 2025: User Ratings, Pros & Cons

Nice tool for scheduling and secure client portals

What do you like best? We moved our appointment scheduling to vCita because of their integration with our new web hosting platform. What do you dislike? Wish clients could upload more than one file to their secure portal at the same time. Going one by one can be a bit tedious when we are requesting multiple documents. Recommendations to others considering the product A bit confusing to navigate back-end, but easy for clients to use. What business problems are you solving with the ...

Useful and simple

What do you like best? Easy to run a small business with clients, payments, followup of clients, Billings, messages , inscriptions to classes, rapid view of the situation, planification. Easy to interact with clients, and get in touch with them. Easy to add, send documents regarding you business. What do you dislike? As I am working in French sometimes , there is no translations disponible Recommendations to others considering the product Friendly and easy tu use. Simple solutions ...

A business tool we now cannot live without

What do you like best? Easy set up - a little time consuming, but if you want it to work for your business, set aside the time to get yourself up and running. What do you dislike? There are an overwhelming number of customizable letters, follow up email shells, and communication tools that need to be tailored to our business. I wish there was an industry drop down so that they were just a little more focused on the most common business messages. Recommendations to others considering ...

I like how this scheduling tool works.

PROS & CONS What are the best aspects of this product? It's simple for me to use. My clients get to schedule the time with me. I love how I can include a process within Zapier to ensure I can capture new clients within my email auto responder. I favor the auto messages that I can send along with my follow-up messages. What aspects are problematic or could work better? So far, I've yet to see anything that I find negative. From my standpoin, the product is awesome. It keeps the ...

Great and very easy to use client management system

What do you like best? It's very simple and easy to setup and use. It gives you central accesss to all your clients and their details. makes payments and appointment scheduling very easy and smooth What do you dislike? That you can't create a package (e.g. a monthly membership plan a client can order. At the moment it only offers 1:1 and group appointments What business problems are you solving with the product? What benefits have you realized? Book keeping and to keep all the ...

A fantastic system that keeps my client appointments organized.

PROS & CONS What are the best aspects of this product? It's simple to utilize. Very clear in terms of use. Simple to navigate. It can keep track of payments and allows note taking of clients. A widget is available and can be placed on the site to let your clients directly set an appointment with you. What aspects are problematic or could work better? Unfortunately, this tool doesn't come for free. You'll have to pay for it if you intend to completely benefit from all of its ...

Fill your day they way you want

What do you like best? This system allows clients to choose up to three appointment times then you choose the best that works with your schedule!!! What do you dislike? The initial cost until clientele is built up! What business problems are you solving with the product? What benefits have you realized? Apointment reminds!

Great for free consults

What do you like best? I like that I know what people are looking for before they schedule a free consult with me. And I like the ease for users to contact me. What do you dislike? I only dislike having to pay for the service, and wish it was still free! What business problems are you solving with the product? What benefits have you realized? I like the steady flow of consults I get, and that I know what Service people are looking for before I take their calls .

All-In-One Solution

What do you like best? I love that my CRM software allows me to send for and accept payments, send for and schedule appointments, and get Business Insights over how my relationship is with each client What do you dislike? I would like more filters within the business intelligence widget. For example, I would like to know how much I made from particular services within a 30 day period, year over year. I would like a filter for leads that I’ve met using ads vs referring. What business ...

I love vCita! I Won't Go Without it in my business!

What do you like best? I love all the features, I live the ease of use and it has significantly organized my life and has added to my bottom line! What do you dislike? I wish there was a recurring billing option What business problems are you solving with the product? What benefits have you realized? Improving the rate of actually getting on the phine with my clients and leads. I know in my business to close effectively, I must get on the phone!