9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 71-80 out of 551
BB
Bob B
02/28/23
"Good but complicated to use"
What do you like best about VanillaSoft? I like the detail in report's, but most find they need a detailed explaination on how to read the report. What do you dislike about VanillaSoft?
AM
Adal M
11/02/22
""Excellent Sales Management Software""
What do you like best about VanillaSoft? Routing and prioritization of potential customers. Run multiple campaigns simultaneously to call.
JP
James P
10/20/22
"It is used to track all the contacts, calls and pipeline for my campaign"
What do you like best about VanillaSoft? It is easy to calendar all my activities What do you dislike about VanillaSoft?
RT
Richard T
10/18/22
"It's a great system to use and manage does have a few glitches but minor."
What do you like best about VanillaSoft? I like the calendar system that reminds you of callbacks in real-time and tracking of customer profiles What do you dislike about VanillaSoft?
RC
Ryan C
10/18/22
"I use VanillaSoft daily- the CRM is easy and intuitive"
What do you like best about VanillaSoft? Intuitive- I can easily disposition leads What do you dislike about VanillaSoft?
AU
Anonymous User
10/18/22
"VanillaSoft is great!"
What do you like best about VanillaSoft? VanillaSoft system is very easy to use and allows you to set up the system the way you would like it for yourself or your team. I love their customer service team because they are very helpful when needed . I have had some problems with phone numbers, but they always are there to help.
AU
Anonymous User
10/18/22
"VanillaSoft is great!"
What do you like best about VanillaSoft? VanillaSoft system is very easy to use and allows you to set up the system the way you would like it for yourself or your team. I love their customer service team because they are very helpful when needed . I have had some problems with phone numbers, but they always are there to help.
RC
Ryan C
10/18/22
"I use VanillaSoft daily- the CRM is easy and intuitive"
What do you like best about VanillaSoft? Intuitive- I can easily disposition leads What do you dislike about VanillaSoft?
BV
Binh V
10/18/22
"A great platform for calling and keeping records"
What do you like best about VanillaSoft? I worked in the Annual Giving office of Connecticut College where we have to make 500+ calls to alumni and parents to raise fund. We used to manually call them and keep records about the call on Google Sheets, which turns out to be great but very time consuming. Ever since we switched to Vanilla Soft, it has helped us cut down so much time and effort in calling and documenting. Great platform!
EB
Eric B
10/18/22
"Very user friendly"
What do you like best about VanillaSoft? This software is very easy to use and is easy to navigate through. What do you dislike about VanillaSoft?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].