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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

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Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 11-20 out of 551

IL

Ivan L

11/07/23

4 out of 5

"It has been very pleasant, great for messaging. I wish we could use emojis and stuff."

What do you like best about VanillaSoft? I like the SMS portion the most. It easy to use and convienent. What do you dislike about VanillaSoft?

NG

Nick G

11/07/23

4 out of 5

"Very efficient Platform"

What do you like best about VanillaSoft? Integrates everything in one for greay organization. What do you dislike about VanillaSoft?

BR

Bruno R

11/07/23

4 out of 5

"Review"

What do you like best about VanillaSoft? The software is very helpfull bringing new leads. What do you dislike about VanillaSoft?

AU

Anonymous User

11/07/23

5 out of 5

"Great Workflow"

What do you like best about VanillaSoft? Ease of use and great customer service. I use daily and it doesn't disappoint What do you dislike about VanillaSoft?

JO

Joshua O

11/07/23

4.5 out of 5

"Vanilla Soft has been an incredible experience and really easy to use"

What do you like best about VanillaSoft? I like how easy it is to use and how seemless it is with the software really good to make phones calls with What do you dislike about VanillaSoft?

TC

Timothy C

11/07/23

5 out of 5

"Best of the Best"

What do you like best about VanillaSoft? VanillaSoft is user friendly, informative and has the best reporting and search capabilities of any CRM we have ever used.

SM

Scott M

11/07/23

5 out of 5

"Vanilla Soft Review"

What do you like best about VanillaSoft? Easy to use, call tracking, sales forecasting and projections. What do you dislike about VanillaSoft?

TC

Timothy C

11/07/23

5 out of 5

"Best of the Best"

What do you like best about VanillaSoft? VanillaSoft is user friendly, informative and has the best reporting and search capabilities of any CRM we have ever used.

SM

Scott M

11/07/23

5 out of 5

"Vanilla Soft Review"

What do you like best about VanillaSoft? Easy to use, call tracking, sales forecasting and projections. What do you dislike about VanillaSoft?

AU

Anonymous User

11/07/23

5 out of 5

"Great Workflow"

What do you like best about VanillaSoft? Ease of use and great customer service. I use daily and it doesn't disappoint What do you dislike about VanillaSoft?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].