spotsaas-logo
Get Listed

8.4

Spot Score

UXPressia - UX Software

UXPressia Reviews in May 2025: User Ratings, Pros & Cons

Simplify UX design with customizable menus.

4.6

Add to compare

Starts from $20/User/Month when Billed Yearly, also offers free forever plan

Request a Quote

UXPressia Reviews & Ratings

4.6

Excellent

Based on 116 ratings & 55 reviews

Rating Distribution

Excellent

(50)

Very Good

(2)

Good

(2)

Poor

(0)

Terible

(1)

Expert's Review

UXPressia stands out as a powerful tool for creating customer personas, journey maps, and impact maps effectively and efficiently. Users appreciate its intuitive interface and the abundance of templates that cater to various industries. The tool's continuous development and user-friendly approach make it a go-to choice for UX researchers and designers, enabling ...Read more

UXPressia pros and cons

  • Enables quick delivery of professional-quality work, allowing users to focus on content.

  • Provides excellent customer service and support through articles, workshops, and videos.

  • Offers a user-friendly interface with intuitive features for creating customer personas and journey maps.

  • Continuous improvement in features, making the tool easy to use and efficient.

  • Export options, such as PDFs, may not always meet specific customization needs for client presentations.

  • Pricing structure, especially with potential price hikes, may be a concern for some users.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 31-40 out of 55

AS

Adriana Salazar Hidalgo

06/23/21

5 out of 5

The tool is very useful and easy to…

The tool is very useful and easy to use, templates are very helpful as well. The team behind it are the best!

F

Fanny

06/09/21

5 out of 5

It's fun!

Creating your very own client avatar and journey can seem like a lot, but not with UXPressia. They provide many templates and exercises, it's actually fun.

C

Charlie

05/24/21

5 out of 5

Great tool and even better team

Not only is the tool dynamic and easy to use, the team at UXPressia are great to work with to explore new features and functionality. Also, if there is an issue, usually due to my misunderstanding, they respond very quickly AND follow up to make sure you are happy

NH

Nick Henkes

05/23/21

5 out of 5

Working with UXPressia was a blast!

Working with UXPressia was a blast! The support team was very helpful in assisting me, in setting up an environment where I could teach my class. The program itself is straight forward, interactive and provides a great overview weither your working in a team or solo. The great variety in templates UXPressia offers allows for a quickstart to all your projects, and really gives an edge to this program!

EI

Exxtraconnect, Inc

05/21/21

5 out of 5

Excellent & highly powerful tool

Excellent & highly powerful tool. This capability is essential for every smart business. Also the ease of use is phenomenal. I highly recommend!

RC

Renato Carabelli

05/20/21

5 out of 5

All is OK. But after the price hike it won't be.

All is OK. I thought I wouldn't be happy to pay 24$/month for a customer journey/buyer persona platoform, but now I even recommend it. But later this year I will stop paying because I can't pay 1 year in advance and prices will change. $24 is expensive, but in the top limit, $36 for a CJM and Buyer persona platform is extremely expensive. I will miss you, you have the best software online.

SC

Simon Cope

05/20/21

5 out of 5

Fantastic Compliment to Real-World Teaching

I stumbled upon UXPressia in late 2020 as I was designing digital marketing & omni-channel retail mktg courses for my Massey University students here in New Zealand. Because I wanted practical, industry-leading tools for the students to use to compliment by background (alongside theory + research), I was very excited with the prospects of what UXPressia could deliver. Over 200 of my 2nd year and 3rd students chose to use UXPressia to create 'Buyer Persona' profiles & 'Customer Journey Maps' ...

Read more

J

Jacob

05/20/21

3 out of 5

Great tool within itself

Great tool within itself, our export options didn't fit what we wanted to present to our clients. PDFs worked fine but ultimately we would restyle and change to fit our own brand. Fine if you keep info within the tool though.

JH

Josie Harcombe

05/18/21

5 out of 5

Fabulous product

Fabulous product, easy to use and a must-have tool for any ecommerce store, whether established or a start-up.

AU

Anonymous User

03/04/21

5 out of 5

"Best tools for user research and service design"

What do you like best about UXPressia? I like the customer journey map templates a lot! What do you dislike about UXPressia?