8.4
SpotScore
UXPressia Reviews in July 2026: User Ratings, Pros & Cons
Simplify UX design with customizable menus.
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Starts from $20 / User / Month when Billed Yearly, also offers free forever plan
UXPressia Reviews & Ratings
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Spotsaas Editor’s POV
UXPressia is built for creating customer personas, journey maps, and impact maps. Before shortlisting, verify that the template library covers your industry—while the tool ships with templates for common sectors, custom industries may require starting from scratch. The export functionality is a known limitation: you can download as PDF or PNG, but styling options ...Read more
UXPressia pros and cons
Enables quick delivery of professional-quality work, allowing users to focus on content.
Provides excellent customer service and support through articles, workshops, and videos.
Offers a user-friendly interface for creating customer personas and journey maps.
Continuous improvement in features, making the tool easy to use and efficient.
Export options, such as PDFs, may not always meet specific customization needs for client presentations.
Pricing structure, especially with potential price hikes, may be a concern for some users.
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Showing 31-40 out of 55
AS
Adriana Salazar Hidalgo
06/23/21
The tool is very useful and easy to…
The tool is very useful and easy to use, templates are very helpful as well. The team behind it are the best!
F
Fanny
06/09/21
It's fun!
Creating your very own client avatar and journey can seem like a lot, but not with UXPressia. They provide many templates and exercises, it's actually fun.
C
Charlie
05/24/21
Great tool and even better team
Not only is the tool dynamic and easy to use, the team at UXPressia are great to work with to explore new features and functionality. Also, if there is an issue, usually due to my misunderstanding, they respond very quickly AND follow up to make sure you are happy
NH
Nick Henkes
05/23/21
Working with UXPressia was a blast!
Working with UXPressia was a blast! The support team was very helpful in assisting me, in setting up an environment where I could teach my class. The program itself is straight forward, interactive and provides a great overview weither your working in a team or solo. The great variety in templates UXPressia offers allows for a quickstart to all your projects, and really gives an edge to this program!
EI
Exxtraconnect, Inc
05/21/21
Excellent & highly powerful tool
Excellent & highly powerful tool. This capability is essential for every smart business. Also the ease of use is phenomenal. I highly recommend!
J
Jacob
05/20/21
Great tool within itself
Great tool within itself, our export options didn't fit what we wanted to present to our clients. PDFs worked fine but ultimately we would restyle and change to fit our own brand. Fine if you keep info within the tool though.
SC
Simon Cope
05/20/21
Fantastic Compliment to Real-World Teaching
I stumbled upon UXPressia in late 2020 as I was designing digital marketing & omni-channel retail mktg courses for my Massey University students here in New Zealand. Because I wanted practical, industry-leading tools for the students to use to compliment by background (alongside theory + research), I was very excited with the prospects of what UXPressia could deliver. Over 200 of my 2nd year and 3rd students chose to use UXPressia to create 'Buyer Persona' profiles & 'Customer Journey Maps' ...
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RC
Renato Carabelli
05/20/21
All is OK. But after the price hike it won't be.
All is OK. I thought I wouldn't be happy to pay 24$/month for a customer journey/buyer persona platoform, but now I even recommend it. But later this year I will stop paying because I can't pay 1 year in advance and prices will change. $24 is expensive, but in the top limit, $36 for a CJM and Buyer persona platform is extremely expensive. I will miss you, you have the best software online.
JH
Josie Harcombe
05/18/21
Fabulous product
Fabulous product, easy to use and a must-have tool for any ecommerce store, whether established or a start-up.
AU
Anonymous User
03/04/21
"Best tools for user research and service design"
What do you like best about UXPressia? I like the customer journey map templates a lot! What do you dislike about UXPressia?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].