9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 561-570 out of 1263
BG
Betsy G
10/13/20
"Testing new designs before they are actually produced"
JR
James R
10/13/20
"UserTesting benefits and use!"
What do you like best about UserTesting? With UserTesting I love how fast I can reach our real customers to gather insights and ideas around our designs and strategies!
AU
Anonymous User
09/29/20
"1 year review"
What do you like best about UserTesting? Being able to set up a test and view later. What do you dislike about UserTesting?
AU
Anonymous User
09/29/20
"Definitely worth trying if you've never used it before"
What do you like best about UserTesting? UserTesting is definitely worth trying if you've never used it before. I use it at my current company and I've used it at prior companies also. I've even considered using it for personal side projects. It's great to get quick feedback, whether moderated or unmoderated. 'Quick' could be in the same day.
K
Kathy
09/26/20
I loved it !
I’ve had a wonderful experience on this app. When I first started I thought it was all a scam and that I wasn’t going to make any money. In the end over the course of about 2 months and 5-10 minutes my time each time, I made over $100.
AU
Anonymous User
09/25/20
"Its an amazing tool, super fast and reliable"
What do you like best about UserTesting? Live chats are really great and useful, you can have schedule all calls in a day for the rest of the week with the exact target you want to interview, also allows you to upload videos, make little clips to share. With an unmoderated test, you get the response within a few hours.
AU
Anonymous User
09/25/20
"Would recommend to a friend!"
What do you like best about UserTesting? It’s super easy to use and flexible on your own time! What do you dislike about UserTesting?
AU
Anonymous User
09/24/20
"UserTesting, quickest way to get feedback."
What do you like best about UserTesting? I like how it's easy to set up an unmoderated panel. I find that it's super helpful to get feedback on a study fairly quickly. What do you dislike about UserTesting?
AU
Anonymous User
09/24/20
"An awesome tool to learn from them about all sorts of things, not just usability"
What do you like best about UserTesting? The range of the users we can reach out to and the ability to learn about their values and beliefs, not just find out if we have put buttons in the right place.
MW
Michelle W
09/24/20
"Invaluable User Feedback"
What do you like best about UserTesting? UserTesting made it fast and easy to collect specific feedback from our target audience. I appreciate the ability to really drill down into audience characteristics to ensure the users providing feedback were our target. I was blown away by the speed and quality of the feedback provided. The testers seemed very invested in providing honest, detailed feedback and not like they were just checking a box to earn a reward.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].