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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 411-420 out of 1263

AU

Anonymous User

07/28/21

4.5 out of 5

"Best software for getting quick feedback!"

What do you like best about UserTesting? Compared to all the other testing sites, UserTesting far surpasses. Having used UserTesting for my company and as a participant, I can say that it's easier to use and provides better results. Also, the pool of candidates taking the tests are really good.

AU

Anonymous User

07/23/21

4.5 out of 5

"Get your upcoming products reviewed"

What do you like best about UserTesting? Usertesting has a wide variety of demographics to review your products and you get the best feedback to improve your products. The customer experience is great and they solve the issues within a given timeline. You can also be part of the testing panel and get paid for giving feedback on the products.

AU

Anonymous User

07/20/21

3 out of 5

"A must-have for research and testing, but it leaves a lot to be desired"

What do you like best about UserTesting? UserTesting does work well for most basic testing purposes - since it has such a large pool of testers, you can get participants for most studies within a day, or in most cases, almost instantaneously within a few hours.

HD

Haziel D

07/12/21

4.5 out of 5

"Flexible System for easy Insights gathering and collection."

What do you like best about UserTesting? UserTesting screen activities recording function is useful and through the obtained insights, it now becomes very easy to understand the requirements for the website services enhancement.

ZS

Zohair S

06/10/21

5 out of 5

"I'd say personally it a great platform for startups and new products."

What do you like best about UserTesting? The user-friendly interface and especially the look and feel overall are great. What do you dislike about UserTesting?

AU

Anonymous User

06/06/21

3 out of 5

"User testing Reviewed!"

What do you like best about UserTesting? Ease of use access to good resource

AU

Anonymous User

06/05/21

4 out of 5

"Drin’s feedback"

What do you like best about UserTesting? I like the way you can test things and interact with it What do you dislike about UserTesting?

AR

Anupam R

06/04/21

5 out of 5

"User testing is important as to know what you are creating is really usable to users or not."

What do you like best about UserTesting? The upsides of user testing are: it gives valuable insights to what we have made. Downside is many times user start suggesting functionalities which are not required

AU

Anonymous User

06/04/21

4.5 out of 5

"UX Experience researcher and learner"

What do you like best about UserTesting? It helps understand user's perspectives of using the design. What do you dislike about UserTesting?

NM

Nikola M

06/04/21

4.5 out of 5

"Good way to get with your customers."

What do you like best about UserTesting? Wow ,this is really things for growing businesses. You can easily discover your mistakes directly form users. The most of business owners dont pay attention what they costumers really wants. Also i like part of prototyping and getting information form competitors.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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