UserTesting Reviews in May 2025: User Ratings, Pros & Cons

I recommend it!!

The usertesting website is very easy to use, practical and let me earn a little extra money. I also like that I'm helping organizations become better by giving them my honest feedback.

"Comprehensive solution for user testing"

What do you like best about UserTesting? UserTesting's moderated user study option is a robust tool that allows you to set up and conduct tests all from the platform with the help of Zoom. The experience is seamless and makes testing super easy. I love that it helps me schedule my tests and conduct them easily before providing video recordings of the sessions where I have tools like note taking and video-clipping to help organize my data.

Haha do yourself a favour

I've seen a couple posts about this site so I thought I'd do a plot twist and test their site to see what it was about because it seemed shady. During the sign up they rejected me twice! haha. There's definitely something wrong with this place. The first time I was getting warmed up but I provided the content I was asked for. When I was asked to try again I did it again and went ham on the site ripping it apart because the page you were asked to look at was truly terrible. I've been in ...

Easy, reliable, interesting

I've been a tester for years, and I've always been happy with my experience. The system is easy to use overall, and the tests are usually quick enough that they don't take up huge amounts of your time. Payment is always on time, and it's always interesting to see a new product/site come out a few months later and know that you're one of the people who influenced its development

It works!

Usertesting is a great site for those who like to help companies become better, and more efficient, and make a little cash while doing so. I've always been a firm believer that companies should listen more closely to their target audience and this site enables them to do so. Usertesting always pays on time, and while it is not much money per test, at the end of the month it can add up.

Easy, reliable, interesting

I've been a tester for years, and I've always been happy with my experience. The system is easy to use overall, and the tests are usually quick enough that they don't take up huge amounts of your time. Payment is always on time, and it's always interesting to see a new product/site come out a few months later and know that you're one of the people who influenced its development

It works!

Usertesting is a great site for those who like to help companies become better, and more efficient, and make a little cash while doing so. I've always been a firm believer that companies should listen more closely to their target audience and this site enables them to do so. Usertesting always pays on time, and while it is not much money per test, at the end of the month it can add up.

Overall great experience over the last 4+ years

While in between jobs, I signed up for UserTesting as a a way to maintain my sanity during a virtually full-time job search. Over four years later, I'm still using the platform and have had a great experience so far. Pros: -Legit site with real tests/opportunities to earn a few bucks -Paypal deposit made in 7 days - every time -Lots of tests -Opportunities to earn more than the standard $10/test for live conversations (if you qualify) -Tutorials, feedback, and a "test" test when you ...

Overall great experience over the last 4+ years

While in between jobs, I signed up for UserTesting as a a way to maintain my sanity during a virtually full-time job search. Over four years later, I'm still using the platform and have had a great experience so far. Pros: -Legit site with real tests/opportunities to earn a few bucks -Paypal deposit made in 7 days - every time -Lots of tests -Opportunities to earn more than the standard $10/test for live conversations (if you qualify) -Tutorials, feedback, and a "test" test when you ...

Getting accepted for tests is harder - but still worth it

I have not been accepted for as many tests as I used to be - not because of my rating but just that I am screened out of about 99% of them, which is a shame. However, when you get tests, it's easy to use, money is good, customer service is good and all round fab little website to make extra cash. I will never stop using.