spotsaas-logo
Get Listed

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in April 2025: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Request a Quote

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 1263

EH

Erik H

07/11/24

3 out of 5

Okay Until You Need Help (They Would Rather Burn You)

I've completed around 110 tests and, for the most part, UserTesting serves as a reliable way to earn around $50 (sometimes more) per month. I check for tests once per day and the typical $10 reward seems appropriate for the amount of time I invest into providing feedback. I'm giving them a three-star review, though, because I think their customer service is subpar. I recently completed a 34-minute test, during which I provided lots of data - via Qualtrics - to a UserTesting client. My ...

Read more

PP

parth patil

06/21/24

4 out of 5

i think this is the best way to get…

i think this is the best way to get reviews for company

PP

parth patil

06/21/24

4 out of 5

i think this is the best way to get…

i think this is the best way to get reviews for company

N

N.L

06/20/24

5 out of 5

Easy and User-friendly

Easy to sign up and start testing right away. Very user-friendly and a great way to make money instantly.

RN

Rohit Naik

06/20/24

5 out of 5

It is so nice and superb

Date of experience: June 20, 2024

N

N.L

06/20/24

5 out of 5

Easy and User-friendly

Easy to sign up and start testing right away. Very user-friendly and a great way to make money instantly.

RN

Rohit Naik

06/20/24

5 out of 5

It is so nice and superb

Date of experience: June 20, 2024

SB

Sangeetha B

05/13/24

5 out of 5

Super thought for people

Super thought for people

SB

Sangeetha B

05/13/24

5 out of 5

Super thought for people

Super thought for people

ZW

Zac Woodward

04/30/24

5 out of 5

Good money for only 4 minutes

Good money for only 4 minutes