9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
Get valuable insights straight from your users.
Add to compare
UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
Filter results
Sort by :
Showing 1251-1260 out of 1263
RV
Roxane V
10/06/16
"Great for insights on a budget"
What do you like best about UserTesting? I like that I can get qualitative reports of our experiences without too much hassle, money, and on a short timeline. What do you dislike about UserTesting?
AU
Anonymous User
10/06/16
"Perfect solution for our small team"
What do you like best about UserTesting? First and foremost - the UserTesting.com panel is great! It is easy to get fast feedback from a range of good users. It is also incredibly easy to use the video player to skip to key tasks, to slow down or speed up and make and share video clips and highlight reels.
TN
Terry N
09/23/16
"Enjoying Instant Market Research"
What do you like best about UserTesting? The ease of constructing and implementing online research tests is exceptional and feedback happens the same day. As feedback flies in customizing or reshaping the test further is simple to achieve. Further, professional and friendly staff support is quick to assist and always has helpful answers to questions.
AU
Anonymous User
09/09/16
"Very positive and informative experience"
What do you like best about UserTesting? It is simple, easy to use, and exposes a lot of nuances in user experience that would not be exposed through any other means.
AU
Anonymous User
09/08/16
"Useful tool in understanding customer experience on site"
What do you like best about UserTesting? UserTesting helps us to better understand site strengths and weaknesses, and also helps complete our ecosystem of tools that give us insight into customer experience/journey. Combining quantitative and qualitative data gives merit to certain priorities that need to be addressed with our sites. The staff is also very friendly and helpful!
AU
Anonymous User
07/27/16
"Functional. Now overpriced. "
What do you like best about UserTesting? The video editing, testing building and ease of capture is the best part of the product. What do you dislike about UserTesting?
AU
Anonymous User
05/31/16
"UserTesting's Basic service are an easy way to prove the value of even a tiny Usability budget."
What do you like best about UserTesting? The quality of the user-tests is fantastic. It's very easy to setup. Being able to share video clips via hyper-link is going to win our small small usability team more opportunities to influence product development. The videos are their own value-proposition.
AU
Anonymous User
05/03/16
"One tool in our larger customer testing process"
What do you like best about UserTesting? Incredibly fast feedback from a range of users. We use usertesting.com when we're trying to get some nuance on qualitative data for our acquisition flows or when we want to gut-check pre-paywall experiences' usability.
AU
Anonymous User
04/27/16
"UserTesting"
What do you like best about UserTesting? It's great to be able to validate a design so quickly. The time from submission to getting results is very quick. Their customer support is excellent as well. It's great to be able to filter types of users to get someone closest to your business' demographic. The pricing seems fair and I like the credit system because I know that the credits are there whenever I need to run a test.
AU
Anonymous User
04/27/16
"UserTesting"
What do you like best about UserTesting? It's great to be able to validate a design so quickly. The time from submission to getting results is very quick. Their customer support is excellent as well. It's great to be able to filter types of users to get someone closest to your business' demographic. The pricing seems fair and I like the credit system because I know that the credits are there whenever I need to run a test.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].