9.4
Spot Score
Streamline bug tracking with visual feedback.
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Usersnap offers custom pricing plan
Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the tool's seamless implementation process, adaptability, and high level of customizability. The seamless integrations with popular tools such as Slack, Jira, and HubSpot have ...Read more
Seamless integration and easy setup process with high adaptability and intuitive interface.
Effective in collecting user feedback and providing valuable insights for decision-making.
Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.
Excellent customer support with quick responses and valuable assistance.
Limited mobile device functionality compared to desktop usage.
Lack of advanced features like video recording.
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Sandra C
09/29/18
Usersnap is a key part of our Quality Assurance process.
What do you like best? Usersnap is very intuitive and this makes it an easy tool to use.It integrates perfectly with our in-house project management software ,making it a lovable tool around my organization. It integrates with Slack and makes it easy to exchange visual feedback between myself and my colleagues at work. What do you dislike? I will term Usersnap as too expensive. A tool like Snagit will work best for teams looking at cutting down on software cost. What problems are ...
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DC
Deb C
09/13/16
Our clients love using this!
What do you like best? The integration with our core project management system makes this a great tool for our company. We use it for customer support, letting our clients send us screenshots and requests without ever having to login to our main support portal. Client like the seamless ease of creating screenshots this way. What do you dislike? It's not really UserSnap's problem, but we do find that our clients "forget" that the ability to use UserSnap exists. Because we have to ...
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